User Reviews Overview
About SalesRabbit
SalesRabbit is a cloud-based sales enablement and customer relationship management software designed to help outside sales teams manage sales in the field. The software and mobile app include a suite of features for each level...
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- Industry: Financial Services
- Company size: 1,001–5,000 Employees
- Used Daily for 1+ year
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Review Source
Sales Rabbit
It is great and constantly becoming better.
Pros
This software was clean and neat and easily filterable. It kept good door-to-door sales records and made for good area management. Managers are able to assign area to sales reps and monitor their activities in real time. The app is real easy and self explanatory. It very useful to keep data in all service areas to know of good leads for future reference.
Cons
There were some occasional glitches with but customer support was good and getting back with you and helping to fix problems.
- Industry: Construction
- Company size: 201–500 Employees
- Used Daily for 2+ years
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Review Source
Feed The Rabbit
I love it! I was thrilled when I started with my company and they told me there was an app that kept all my doors organized. I didn't have to depend on my memory or try to remember to write it all down.
Pros
It keeps track of each and every customer I book. It tells me my homeowners info before I ever get to their door. This helps me to market my homeowner correctly. It also saves me time when canvassing door to door by keeping track of where I have been and what the result was so I don't waste time knocking doors of renters or people that don't need my services. It also allows all of us to compete against each other to see how many appt's we can put into the rabbit. Thus we feed the rabbit leads.
Cons
It doesn't function well with android sometimes which slows me down. We have to reboot our phones or uninstall it every now and then for it to work properly.
- Industry: Utilities
- Company size: 10,000+ Employees
- Used Daily for 2+ years
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Review Source
Application is great, service and support need work.
Initial meetings and project work were well executed. Post-project transition to daily support has been a challenge. In Field Sales, timing is everything, waiting 2-3 days or even weeks to hear back about an issue results in lost sales every day.
Pros
Sales Rabbit was an upgrade from an old application that had more lead management and geo-locating features.
Cons
Not as customizable for integrations. We intended to eliminate some manual steps in our process with this application but have yet to realize that full functionality.
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- Industry: Consumer Services
- Company size: 201–500 Employees
- Used Daily for 1+ year
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Review Source
Great if you haven't experienced anything else yet!
Just fine - but once i changed to another platform, i have never had the desire to switch back.
Pros
This software was amongst the first that i used for Door to door independent contractor work. It worked well for what it needed to, the ability to upload images to leads was strong, note taking, and specific lead notes was great too.
Cons
The worst part about this software is the battery that is required to run it... you need a portable charger or two to stay alive. Other similar apps in the market seem to provide similar services for less battery usage.
- Industry: Consumer Services
- Company size: 501–1,000 Employees
- Used Daily for 2+ years
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Review Source
Great Technology
Pros
For door to door sales this technology changed the game! I love that you can see your assigned area and mark which houses you’ve talked with and even put futures of if they’re a customer, wasn’t home, not interested, etc.
Cons
I feel like they were trying to update to much of the software to quick. There were many days the app wouldn’t not work because they were doing updates.
- Industry: Consumer Services
- Company size: 201–500 Employees
- Used for 2+ years
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Review Source
Lots of Potential but unstable
Great when it works. Really good UI and Design. Works really well as a Door to Door Sales Tool. Unstable. Until the stability issues are resolved, I would not recommend.
Pros
Ease of use is really high. It provides many amazing tools for Door to Door sales. (Area Management, Lead Pins, Easy to fill out contracts, etc...) It looks sleek and modern, and gives you the tools to sell door to door electronically.
Cons
Stability. We have used the software for 3 Years and each summer there seems to be some sort of feature that doesn't work or is broken. Last summer was the worst, there were a few weeks where reps could not login to the app and could not submit agreements (among other issues). Seems like Sales Rabbit may have just outgrown their server capacity?
- Industry: Marketing & Advertising
- Company size: 201–500 Employees
- Used Daily for 6-12 months
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Review Source
Great for door to door sales!
I enjoy using sales rabbit! I have seen a lot more success in using sales rabbit than with out using it! I have more confidence in what I'm doing and who I'm selling to. Making leads has become a lot easier and to get the sale faster, giving me more time finding more sales! I have had some glitches in the leads and when I'm trying to put up leads of houses they are not loading but other then that I have really enjoyed it!
Pros
It allows to be more confident in selling because I have the information necessary to know how I can best help the people I'm talking to receive the best quality of services!
Cons
I have seen quite a few glitches in the leads when trying to pull up houses. I have seen that a lot of the information on houses are not up to date!
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Review Source
Excellent Sales Application
I have used the Sales Rabbit app as a door to door salesman for over a year now. I find that it is an excellent app for tracking sales, qualifying customers, making notes about certain dwellings, and finalizing sales.
I find the ability to make notes on certain houses very beneficial. I have often noticed signs of a good customer at a house, but then been unable to find them home that day. Sales Rabbit allows me to make notes and come back to find that home again with ease. I also love that I can keep track of the houses I've visited which have no interest or who simply weren't home. This has maximized my time efficiency.
The app is excellent for moving the sales process along. It allows me to show customers information about the product I am selling so that they are engaged in the sales process. I am also able to show them what they are signing up for as I move through the sales process on an electronic form. This allows me to lead them through the product they will be signing up for, finishing with their signature and acceptance of the deal. The app then allows me to submit the order easily and have my office set up their installation quickly and efficiently.
The only improvement I would recommend is some more accuracy on the credit reporting the app offers. I have been in neighborhoods where the app shows terrible credit, but found customers who were more than qualified to purchase my product.
Overall though, I find the Sales Rabbit app to be a huge asset to my sales work, streamlining the process.
- Industry: Computer Software
- Company size: 501–1,000 Employees
- Used Daily for 1+ year
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Review Source
Your D2D CRM Go To
Pros
Being able to canvas area visually as your CRM.
Cons
Keeping track of potential prospects/leads can get hard because the list isn't whole (due to the visual side of sales rabbit). Also it takes a lot of data to run, especially if you're on a limited data plan on an iPad.
- Industry: Consumer Electronics
- Company size: 51–200 Employees
- Used Daily for 1-5 months
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Review Source
Great
Pros
Sales Rabbit has improved a ton over the years. They used to just have a satellite map of the area you were knocking and you had to drop pins over every house you knocked. Now the app populated the houses for you with the information sales rabbit already has about the house and house ownership.
Cons
It would be really nice if the application shows live data. Many times you will knock into renters, and the app does not show you the difference from a renter to a home owner. This makes knocking some times frustrating and forces me to use other apps to know who are homeowners in the neighborhood.
- Industry: Consumer Services
- Company size: 201–500 Employees
- Used Daily for 2+ years
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Review Source
Best tool out there to stay organized
SR has been crucial to my success. It keeps me organized and I no longer miss out on appointments like before. It's awesome for managing your own personal area and that of your teams. Well worth the investment.
Pros
It's ability to organize everything.
Cons
There's different features I would like added like Geo fences for my reps and the ability to create my own icons/markers within the app. I would also like it if I could load info into the lead like a picture.
Response from Sales Rabbit
Thanks for the feedback John! We are always looking to improve SalesRabbit. The ability to add attachments (including images) to the lead is coming later this year! As for customizing lead icons/markers that is done at the company level. If you have feedback for the lead statuses be sure to pass that on to your company admins.
- Industry: Consumer Services
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Prequalify, prequalify, agreements!
This program is especially amazing for allowing me to establish whether a customer has enough credit to move forward or if I'm wasting my time. The real benefit if this program is the amount of time it cuts off from the call center. Eliminating the risk of typos and clerical mistakes. Also. The ability to save leads for the future makes this app juice! One more boon, I love the one touch navigation to a leads house.
Pros
The ability to prequalify my customers, and handle most of the paperwork online
Cons
No cons I can think of.
- Used Daily for 1+ year
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Review Source
Great for street tracking, mapping out area, the tools and videos are great!
Pros
The format of how its setup once you get into the app. Its very easy to navigate throughout the app while using to show customers information. Also i love the way it keeps track of all sale and installs.
Cons
There's really nothing bad i can say about the app really i guess i would have to say getting kicked out for not being connected to wifi but i haven't experienced that in a long time.
- Industry: Retail
- Company size: 1,001–5,000 Employees
- Used Daily for 1+ year
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Review Source
Great service, we can add leads when we want and it is very user friendly
Being able to track everything I was doing throughout the day.
Pros
Ease of adding leads and being able to customize it to our company's goal. We serve for Att and they supply us with info that we can transfer straight to Sales rabbit.
Cons
Lag on loading areas. Sometimes when you assign areas to a sales rep it will take a while for it to load on their end.
- Industry: Entertainment
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
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Review Source
A true gateway to success in sales!
Very good app! Very easy to navigate, I used it in every sale and can confidently say that it was the key to a lot of my success .
Pros
Maps, sales material, tool!!!
Cons
Some limitation
- Industry: Telecommunications
- Company size: Self Employed
- Used Daily for 1+ year
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Review Source
Best SALES APP YOU HAVE TO HAVE!!
This is the only sales platform i use. Its like the subway sandwich of all of your sales materials. Why not turn it into your Back office and work from home.
Pros
It has everything and the only things you need as a sales rep.
Cons
Cant think of one.
- Industry: Construction
- Company size: 11–50 Employees
- Used for 6-12 months
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Review Source
Sales Rabbit is a waste of money and time!
THE WORST CUSTOMER SERVICE WHEN YOU INQUIRE ABOUT A REFUND. They will not assist you in any way! Joke of a software unless you are selling carpet cleaning or bibles door to door.
Pros
No pro's unless you like being over promised and under delivered product.
This product does not have anywhere close to the functionality the sales guy tells you. Then once you are a customer they tell you it is in development and will be released shortly. I guess their definition on shortly is that it will be out in this millennial.
Cons
Not auto data collecting, if you just want to track a customer name than great. IF YOU ARE A ROOFER DO NOT BUY THIS PRODUCT.
Spoto was better at data collection and being able to use the mobile and computer app.
- Industry: Telecommunications
- Company size: 201–500 Employees
- Used Weekly for 2+ years
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Review Source
Beins review
Very inconsistent w reliability. Ultimately I feel as though you don't prep well enough to do updates at proper times and it effects the effectiveness of reps while on the doors
Pros
Simple
Cons
Slow at times. Horrible updates and slow feed back
Response from Sales Rabbit
Thanks for the feedback Stephen. In the past we have had some rough updates. However, we are investing heavily int the platform and you should expect to see some major improvements in 2017.
- Industry: Logistics & Supply Chain
- Company size: 51–200 Employees
- Used Daily for 1-5 months
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Review Source
Great door to door tool
overall the experience was great. it's a powerful tool for sales reps, managers. It can also help create competition with the leaderboards, etc. if you are doing door-to-door sales, it's a must.
Pros
Sales Rabbit provides an easy way for sales reps to work, especially in the door-to-door sales field. it provides area maps, allows for easy credit applications and agreement signatures. helps sales reps organize leads, sales, and be able to track who they have spoken to on the street, so that all potential leads are contacted.
Cons
there are some mistakes that sales rabbit makes when running credit. but overall, there is not much to not like
- Industry: Construction
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
I like it
Pretty good
Pros
I’ve used this product twice at 2 different companies. We tried others are returned to SR.
Cons
The customer support is horrible, hands down
- Industry: Marketing & Advertising
- Company size: 201–500 Employees
- Used Daily for 6-12 months
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Review Source
Good overall
I do like sales rabbit overall. I think the ease of use is great. It would be nice if there were some different contact options when marking the doors, depending on what you are selling.
Pros
Ease of use.
Cons
Not all the contact marking features I would want
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Review Source
Works decently for field use
While this app provides a decent field tool to manage client base, and to enhance sales ability with extra information to strengthen what you say. The app it self seems to be riddled with problems of use. It force closes on me and maes you restart the program all to often. Could be better could be worst but when it works it at least provides useful information to the sales person.
Pros
The fact it provides territory maps with sometimes accurate information. And is easy to use mostly.
Cons
That it has softwareally issues and force closes alot. As well as not always displaying accurate mapping, and or client data
Response from Sales Rabbit
Hey Richard,
We really value feedback from users like you. We have made stability a HUGE focus over the last 6 months at SalesRabbit. I believe you will be pleasantly surprised at the improvements with speed and stability across the platform. Thanks again!
- Industry: Construction
- Company size: 2–10 Employees
- Used for 1-5 months
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Review Source
Affordable and Easy to Learn
One of the better priced Customer Management programs for sales teams that still has lots and lots of features.
Pros
They have several options for plans to suit larger or smaller companies and even individuals. GPS, Messaging and Area management are some of the most useful features. You know where everyone is all the time. You can contact the entire group quickly and everyone stays in the loop about new assignments or areas. And you can assign certain areas to canvas (or sales) persons.
Cons
The one time set up fee is 400 which is a little more than I would have liked but understandable as they customize the program to your needs. Also, unless you purchase the Pro Version (instead of the Team version that my review is based on) it doesn't integrate with other programs which would be amazing, but isn't the biggest deal considering all you do get with the Team version.
- Industry: Consumer Services
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Easy to use!!
Fast results, easy to use!! Sales rabbit is easy to navigate, its reliable and I love using sales Rabbit!
Pros
convenience
Cons
nothing at all
- Industry: Computer Networking
- Company size: Self Employed
- Used Daily for 1-5 months
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Review Source
Only works on Mac technology
Glitchy software. Doesn't always update & than I don't get paid....
Patience serves as a protection against wrongs as clothes do against cold. For if you put on more clothes as the cold increases, it will have no power to hurt you. So in like manner you must grow in patience when you meet with great wrongs, and they will then be powerless to vex your mind.
Pros
It's not paper work
Cons
Requires IPhone & Wi-Fi
Response from Sales Rabbit
Thanks for the feedback Clark! If you are using TechRabbit, correct, we do not have an Android app. Sorry for the inconvenience.
