360Learning Reviews

Pros

I work for a french environmental and social NGO and we have more than 160 000 people on our 360learning plateform.
We launched one MOOC per year over the last 5 years, and several online training for our customers, amongst them CAC40 companies.
We were able to launch MOOCs with 40 000 participants easily : no need to know the website perfectly for a trainer to create contents, it is intuitiv and so easy ! The quality of the hotline we were expecting with so many participants was present : quick (most of our questions were answered within 24 hours) and reliable.
The tools provided with the plateform (tracking, customisation, emailing,...) allows us to efficiently follow our participants and custom the animation to fit their paths.

That allows us to reach an average completion rate of 14% on our MOOCs, and our 2019 MOOC was elected MOOC of the year in France by a panel of professionals.

Cons

on SPOC or COOC, we have every features we require. For our MOOC, we miss a participants map and the ability for participants to contact each other on a similar territory. but we are conscious this need is very specific for our needs.

Pros

360LEARNING offers a wide range of - collaborative - features while keeping things simple & smooth for both the learner and the admin. It’s the best LMS I’ve used so far for that quality/price ratio.

Cons

A few bugs along the way but nothing major

Alternatives Considered

Blackboard Learn

Reasons for Choosing 360Learning

360LEARNING was much more learner-centric & collaborative

Reasons for Switching to 360Learning

Best ratio quality/price and more flexibility than traditional LMS

Pros

- structure of the platform- easy collaboration- creative possibilities with a very good authoring tool- regular update with improvements- very good customer support

Cons

nothing special, I am satisfied with the platform and the possibilities it offers

Pros

This software was easy to navigate and user friendly. It was self explanatory when navigating thru the software.

Cons

Extremely slow when changing from screen to screen!! Also the interface was nothing special. It looks very out dated.

Pros

Good onboarding & customer support, plenty of learning resources, user-friendly interface, easy implementation, effective tracking of learning progress. I also like the fact that 360Learning is constantly rolling out new features and functionalities to improve the admin & user experience.

Cons

Additional options to customise the learning platform would be appreciated, including the option to switch on and off features if needed (such as the quick-feedback option at the bottom of every page).

Alternatives Considered

Trakstar Learn

Reasons for Switching to 360Learning

Most extensive list of features and functions

Pros

- The UX
- The social link with the pupils with the instant messaging
- The abillity to implement our own resources

Cons

NOthinf, really. We enjoy the whole product

Alternatives Considered

MOS Chorus

Reasons for Choosing 360Learning

Not enough agile and interactive Not made to create and implement our own resources

Pros

I like how easy it is to create contents and to assemble them into learning paths

Cons

This LMS is so powerful that it takes some time to really understand and play with all its functionalities

Alternatives Considered

Coorpacademy and Articulate 360

Reasons for Switching to 360Learning

We chose 360Learning because it fitted more with our needs.

Pros

It is intuitive to use and very accessible. It is easy to use in terms of creating content and feels collaborative. As a site it looks polished and engaging. The support we receive from Rachel and Munashe has been excellent and the Knowledge Base is a helpful resource.

Cons

I have experienced some difficulties with uploading files of a certain size. This has occasionally included files below 400MB.

Pros

360Learning is easy to use and intuitive.

Cons

Some options may be difficult to handle but the support is very effective in finding a quick solution.

Pros

It is a digital tool very easy to handle, on the administrator side as well as on the user side.

Cons

The delay to obtain white mark, i.e 3 months (difference timing between the access to platform on website and on the app)

Pros

During my benchmarking, the platform was by far the easiest to use and to get used to. Unless you are a real geek and have a small pool of authors who can afford to spend time on initial discovery, the other platforms were more complex and did not allow people who only spend a few days a year creating content (which is the case for our in-house experts) to be as effective.

Cons

Some time ago, an update changed the interface quite significantly, even if we had been warned, I would have liked to have a smoother transition with the possibility to put the 2 options in parallel for a few weeks.

Alternatives Considered

Docebo

Reasons for Switching to 360Learning

Ease to use, especially for my experts which are using the platform as autors only a few days a year. They not spend hours and hours to discover the platform again even after a few months not creating any content on it!

Pros

Besides the excellent features and easy interface, one of the best things about Learning 360 is the support you get from their team. Our contact [SENSITIVE CONTENT HIDDEN] really listened to what we needed and helped us achieve that goal in the best way possible.
Designing training for the whole business is a difficult task made easy by the platform's logical arrangement of users, groups, courses, programs, sessions, etc... It is very important to understand these layouts and what their mechanics are - once you do that it all clicks and opens up a lot of possibilities.
One of our first major tasks was creating a business-wide mandatory training program - with [SENSITIVE CONTENT HIDDEN] help we identified the best architecture for the program and sessions, together with a deep-dive into the best way to deliver information-heavy content in an accessible and interactive way. Happy to say this was achieved and the modularity of the training program through the use of templates will ensure that we have a long-lasting, flexible, updateable, and efficient program for all our colleagues.
The platform itself is very social-centric which is a nice departure from some of the dry solutions we used in the past. Learners have an opportunity to comment, speak to each other, react to courses, and ask questions. This gives the instructors a real window into the content and how interested the audience is - in turn making real-time adjustments to tailor content for maximum interest from the learners.

Cons

Some niche features like automation of periodic programs and sessions are not yet available. A big emphasis on "yet" as the features are not unattainable, but currently being developed.

Pros

360 Learning is a real easy-to-use platform.

What we like the most is that the 360 Learning teams keep working / editing the platform so our learners can benefit from a nice user experience which gives a thoughtful access to our content. In the same way, the fact that the platform has several partnerships with appreciated creation tools really help to improve and offer modern content to our learners.

Since our use is mainly internal, we do appreciate that the dashboards and statistics are easy to analyse.

Cons

Even if the 360L teams gives qualitative content to have a better understanding (communications, elearning modules, support teams etc.) of their new functionalities, the beta phasis of their functionnalities might last a couple months. In the end, even if the developement of new functionnalities respond to our real user needs, it might be difficult to promote them to our learners.

Beside this point, we are really satisfied of the platform.

Pros

There are so many great features of the platform. It has the ability to record video and screencasting through the platform, there is a social component similar to Facebook and users can rate tasks and courses for immediate feedback about the content. The user metrics and analytics are great and there's a mobile app as well. The ability to have private and public groups allows for a lot of branching options. In addition, the customer care we have received has been exceptional. They quickly answer questions and respond to struggles. They work hard to provide a solution or suitable workaround and will add enhancements requests to the future wish list. It's extremely easy to use for the content creators and for the end user. We were able to learn the system and launch it in a very short time-frame due to the ease of use.

Cons

The search field for videos isn't as robust as we need. It only searches videos that the user has already watched rather than searching all available videos. They are trying to address this issue. There are other minor enhancements that would be helpful. The company has been willing to take feedback, however, so I'm hopefully these enhancements will happen soon.

Pros

360Learning is a very flexible product therefore the possibilities are endless. I sincerely believe that it can fit most organizations.What I like is the modern design of the solution. It is a force to attract learners who are sensitive to form.Moreover, the solution is very versatile and allows many things, without having to go through third-party tools. For example, it is possible to organize blended learning sessions and manage everything on the platform: what a time saver!Tracking user statistics is really made easy. Whether from the dashboard or by exporting the data.Finally, collaboration is at the heart of the tool, which makes it possible to create an internal dynamic, on the condition of animating it of course.Last but not least, I thing the support team is the greatest strength of 360Learning ! It's a pleasure to work with reliable / efficient / relevant people.And our suggestions are always taken into account in the redesign of the solution.

Cons

Honestyl, I don't see any weak point.There's still room for improvement with the authoring tool but the good news is that it's included in the redesign roadmap.

Pros

From an admin. point of view, 360 Learning is quite intuitive, from content creation to actual program delivery. The dashboard is easy to navigate; learning journeys can easily be assembled through well-thought learning activities; data reporting and visualization are clear and make it easy to follow-up of learners’ continuous engagement. From a learners’ perspective, the platform offers an engaging and user-friendly interface, contributing to the overall learning experience. Social interaction is also at the core of the platform: contextual forums, for example, facilitate learners-teachers interactions and contribute to building active learning communities.

Cons

360 Learning definitely offers a powerful learning tool, based on sound design/pedagogical/ ergonomic (etc) principles. As a Higher Ed. institution, we need to adapt our projects to different clients / audiences’ needs and cultures and we feel the platform sometimes falls short in departing from these founding principles. Concretely, we would like to be offered more flexibility to finetune some default settings. Yet, we feel confident in 360 Learning’s capacity to continuously improve the platform.

Pros

From the End-user standpoint
The tool is very friendly and ergonomic for end-users and can be provided to people worldwide thanks to its multilingual interface (10 languages)
The design is simple and modern
Personalization is available in a few clicks (language, profile, photo, notifications)

From the Admin standpoint
360L seems to be a small but fast growing company, run by dynamic and enthusiastic people who remain close even after you buy their tool
Full support to secure our deployment
1 key contact person to coordinate thorough support
Content is easy and fast to create: can be homemade and looks quite good; if design is outsourced can even look extremely professional and brilliant! Easy to publish too!
Allows a comprehensive monitoring. Dashboards with multiple views and info (courses participation rate, time spent by each learner )

Cons

From the End-user standpoint
Difficulties to organize the views (sort and filter features), especially in the Catalog

From the Admin standpoint
The app is evolving a lot (and for the best I'm sure) but sometimes the upgrades are confusing
Content is sometimes difficult to update after publishing
Members management remains complex (groups, roles, labels)

Pros

The main attraction of this platform is its user engagement features. It is very intuitive and allows space to cultivate a positive workplace culture!

Cons

There are a few features that I would like to see added to the platform. As they continue to grow their LXP component, having more features like pinning a post or being able to customize what is seen on the portal, or being able to see things from the end-user experience without having to create an account, these things would be helpful to have.

Overall, the platform is awesome and would recommend it to anyone looking to launch an LMS in their company.

Pros

360Learning has provided a platform for all of those who are dedicated to developing a culture of learning to gather around and think creatively about how we can upskill and support our organization. 360Learning is a dynamic solution that not only makes training rollouts easier but teaches US how to build engaging and impactful content. In the past 6 months, we have utilized 360Learning to deliver sales enablement campaigns, onboarding programs, university-style lectures, and compliance programs all while keeping our employees engaged with short, bursty content and interactive learning tools.

Cons

We are anxiously awaiting a new feature launch that will provide us a bit more flexibility in how we deliver our learning programs. We build content for many diverse stakeholders, including those who would like us to make a program mandatory BUT flexible in the sequence of the courses. We have full confidence that there is a path to that functionality (pun intended), so we're excited to see what the 360Learning team has up their sleeves.

Pros

"We had to deploy as fast as possible in less than 3 weeks, in the COVID context : multiple content to create, many people to onboard in using the platform and create content.
The very ambitous goal has been reached thanks to an intensively effective onboarding process ! The platform is very easy to use, both an administrator and user perspective.
We could get up to speed very quickly in using it, to create content and secure our first launch of training programs.

The Customer Success teams have been very available and willing to onboard us effectively which helped us a lot to reach this goal.
Overall, the platform's flexibility makes us confident enough to adapt our on-site program into effective blended ones.

We are currently continuing transforming our training offer, and the platform enables us to leverage mutliple engaging formats : modules, webinars, .. "

Cons

Sessions can be rigid when it comes to modify them (contextual elements such as links or modules modes).However many exciting new functionalities are under development and will help solve this, along with answering even better our need to set up more complex blended training paths.

Pros

The suggested tools to create videos, images and interactive documents to integrate in our elearnings.

Easy to understand how to follow a module / program
Easy to create a module / program
Easy to access to results/reporting in Dashboard

Cons

There are some inconsistencies in this software :
We can integrate a scorm file in 360 Learning but we cannot export/download a module.
We can assign a program but not a module.
We can add a co creator to a module but not in a program.

The access to the programs for a user is not that easy and effective.
The access to the modules to co create is not that easy for a co creator. He cannot see the program, only the modules which is not completly handy.

Adding users in a group is not really intuitive.

The user's home page on a "social page" doesn't look professional or doesn't look like a serious LMS.

Pros

All of the support from staff is extremely helpful when my team has questions. Things can be a bit confusing when you begin working, but now that I know my way around the system I feel like it has all of my needs for an LMS. Our team has created course work quickly and 360 has helped us deliver content in effective ways for our participants.

Cons

When I cannot figure something out I have to submit a help ticket and wait for them to respond instead of getting “real time” answers for a chat. Sometimes this can slow down the process of creating new content courses or trainings. One big thing is that sometimes the site is down for maintenance, which I completely understand, but only receiving 24 hours notice can be difficult to work around at times. I would prefer more notice so I can make a plan for my trainings that are happening during that “down time”.

Pros

The layout is clean and functional. It looks modern and feels natural to users. The ability to have blended learning in a single program is really helpful to ensure we're address all learner needs. Our team love the badging and the ability to create our own certificates. I hope the personalized badging can be expanded in the future!

Cons

I would like to see adjustments in the assigning programs and webinars. However, the success team is always super engaged and takes all feedback. I've even seen some of the recommendations I've made go to programmers and get added as a feature.

Pros

Our organization trains large groups of staff in the summer, before the launch of the school year. Historically, when staff were hired after we hosted the trainings, there wasn't a mechanism for catching those folks up. Thanks to 360 Learning a staff who starts any time - on the first day of summer PD, the first day of school, or even the 60th day of school - can get caught up on all our essential trainings!

Cons

There are a few more rigid features that sometimes trip up our less experienced authors, coaches, and instructors. For example, if a program session ends before someone has completed the courses, there's no turning it back on! We've learned most of the features now - and have increased training/support for folks - but they tripped us up a lot at the start!

Pros

360 Learning offers all the typical features for each position, including a user-friendly mobile app and interface for learners, social network-style feeds for authors, seamless integration of content from both internal and external sources, and mixed devices for administrators. With cutting-edge capabilities at the administrator's disposal, the platform, which is really expandable, supports the expansion of learning programs. It is, in a word, the best for training.

Cons

Users moving from one group to another could be better managed.The process for creating a training session is   changing your settings up until the session's end, therefore you must close the current session, make the necessary changes, and then start a new one.