User Reviews Overview
About Glasscubes
Glasscubes offers cloud-based collaboration solution for businesses. It provides for file sharing, collaboration and document management, making it accessible from devices with an internet connection. Glasscubes’ file sharing...
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- Industry: Marketing & Advertising
- Company size: 11–50 Employees
- Used Daily for 1-5 months
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Review Source
Glasscubes Intranet/CRM - What a find
Our experience with Glasscubes has been an extremely positive one since the moment I first spoke to Craig.
He conducted two online presentations, which having sold software for 18 years, I think are some of the best I have had. Clear, concise, informative, in plain english and no hard sell (just let the product do the work for him!).
The implementation and on-boarding process is both intuitive and straight forward with lots of support both from the team and from online content, which is excellent. Nothing is too much trouble for our primary contacts.
Pound for pound, Glasscubes exceeds expectation and I can only imagine will get better and better. Yes there are improvements that can be made but their 'vote for new functionality' that clients can access will enable them to prioritise and gauge what to do next.
We are a team of 13 and the overwhelming feedback has been really positive from the whole company and has made us far more collaborative, centralising all our work and creating a focal point for our company.
I very much look forward to working with Glasscubes for many years to come and if they maintain their standards, they will become a real force in this market and a natural choice for small SMEs.
Pros
- Easy of use
- Breadth of Functionality
- Amazing support
- Great supporting documentation
- Cross platform and device availability
Cons
- would like to see smoother integration with MS Office suite (both on PC and Mac). I appreciate refinements to this process are ongoing. Working on a Mac, it this is slightly clunky but really not a deal breaker in anyway.
Response from Glasscubes
Hi Nick,
Thank you for your review. Just as an update for you, we are currently developing our Microsoft Office 365 integration. We anticipate it being launched towards the end of this quarter.
Best regards,
The Glasscubes Team
- Industry: Health, Wellness & Fitness
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
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Review Source
Review of the system/product after 7 years of usage
Good product, 100% reliability and resilience in my experience and can't recall any downtime except for planned overnight downtime that did not interfere with our operation
Pros
This is an honest & genuine review after many years of experience with the system/product & I would highly recommend it. I have been using & administering the system for over 7 years and have not had any glitches or downtime at all. The responses to queries and issues from the team is rapid and problems are resolved quickly. They are also open to additional features and development.
Cons
We have had to come to an understanding with the finance people of GlassCubes that in NHS we take a while to pay our invoices and sometimes can't react quick enough to pay them due to internal processes
Alternatives Considered
Microsoft SharePointReasons for Switching to Glasscubes
Ease of use and availability of support & training- Industry: Nonprofit Organization Management
- Company size: 201–500 Employees
- Used Weekly for 2+ years
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Review Source
It works well but could be improved
I mostly enjoy GC, Im not a huge fan of how it looks but that's personal opinion. It can be harder to use when just on a small laptop screen. But overall I like the use of file sharing.
Pros
I think the use for file sharing is great especially when just downloading and commenting on
Cons
The online editing does not work well, it is clunky, unclear if the document saves, not all features can be used and can distort certain elements of the documents - especially spreadsheets
Top Glasscubes Alternatives
- Industry: Hospital & Health Care
- Company size: 10,000+ Employees
- Used Daily for 1+ year
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Review Source
Cheap and cheerful collaboration
Pros
Ease of set-up and simple cost model. Sharing documents with suppliers is non chargeable license. Fast on boarding
Cons
Poor versioning, real basic desktop UI, poor integration with mobile platforms
- Industry: Building Materials
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
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Review Source
In house marketing production, made simpler.
The problem of solving a one stop shop for each specific job/campaign and associated assets for a wider marketing team. Glasscubes worked well for us. It was important that the right people could see the right task and files for the right brief.
Pros
Ease of use across multi-channel marketing teams. One simple place to manage and track campaign work.
Cons
The missing function would be for there to be an option where you can choose to download all files from a job rather than having to download them individually.
Response from Glasscubes
Hi Simon,
Thank you for your review and feedback.
I wanted to let you know that it is possible to download files in bulk. Please reach out to us so that we can explain how to do that.
The Glasscubes Team
- Industry: Civic & Social Organization
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Easy to use, flexible collaboration platform
Management is straightforward. End users require very little training to make use of the system and if they do, there's detailed help only a couple of clicks away. We've previously had issues collaborating with external folk but with Glasscubes it's been really simple to enable that and get a wide range of stakeholders involved where we couldn't easily before.
Pros
Glasscubes provides an easy to use, flexible platform for collaboration which works well for both internal use and especially when working with a range of external partners. The ability to enable facilities selectively for different groups and projects means they can have what they need without being distracted by what they don't.
Cons
The document editing functionality can sometimes need careful explanation as it's so flexible, sometimes less savvy users can get a bit confused.
- Industry: Research
- Company size: 1,001–5,000 Employees
- Used Weekly for 2+ years
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Review Source
A very useful and user friendly platform
A very user friendly platform. I joined the platform through my employer and I have since been amazed and impressed by its usefulness in terms of how it created and facilitated networking and communications between the various sections of the organisations and most importantly how it made file and data sharing easy.What also impresses me is how one can have control over his/her account; as to who can or cannot have access to the account, files and data and what access rights they can have. I find it immensely helpful for research projects' planning and implementation.
Pros
The Pros are many. What is stands out among them is how easy it is to use the platform even without any formal introduction or training. The ability and various facilities/features available for one to have full control over their account/platform.
Cons
Video conferencing is one of the features I am looking out for to use on Glasscubes.
- Industry: Legal Services
- Company size: 201–500 Employees
- Used Daily for 1-5 months
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Review Source
Glasscubes - A Superb Product, Supported by Expert and Attentive Staff
We have been using Glasscubes now for the past few months and I have been hugely impressed with the service provided. Aside from the fact that the platform is easy to use and meets all of our needs from an intranet portal, the support and guidance we have been provided, both before and since launch, is second to none. Whether it be troubleshooting issues, or ideas for further development, the team at Glasscubes couldn't be more helpful - always providing us with a quick and beneficial solution. I wouldn't hesitate to recommend them!
Pros
It is such a user-friendly platform, which our people have found really easy to get to grips with. It has allowed us to simplify many/most of our processes, centralise our frequently accessed documents and has opened up a world of possibilities in terms of connecting everyone. The implementation process was also very smooth, with fantastic guidance and support on hand from Glasscubes at all times.
Cons
There are genuinely no negative comments I have to make in this regard - the platform does what we need it to (and then some) and if there has been anything missing, Glasscubes have worked with us to find a solution.
- Industry: Management Consulting
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Growing our Community
Great, it has helped
Pros
Helps coordinate a growing community of practice
Cons
Getting things set up and getting people to initiate interactions (it still requires some management from us)
Alternatives Considered
Microsoft TeamsReasons for Choosing Glasscubes
needing to get things into one space as our community growsReasons for Switching to Glasscubes
Integration of zoom and means of setting up sub groups easily- Industry: Hospital & Health Care
- Company size: 1,001–5,000 Employees
- Used Weekly for 1-5 months
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Review Source
Simple and easy to use
Pros
I find it easy and simple to navigate across the different functions. It makes life easy in collaborating with colleagues and sharing information and files. The settings are intuitive and functionality works great.
Cons
I do not have a negative identified yet.
- Industry: Nonprofit Organization Management
- Company size: 1,001–5,000 Employees
- Used Daily for 1+ year
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Review Source
Glasscubes, Customised platform for organisation collaboration
It has a customised layout system which is professional and easy to store and locate documents, the limitations with not being able to have multiple people editing a document and inability to share a document for editing outside of the organisation means this product is weaker than when compared to google docs.
Pros
The high security and protection of key documents, as well as the function that allows you to share documents with juniors or other people without giving there the ability to download or edit the original. Also the documents on Glasscubes can be uploaded in versions, so previous versions can be tracked and secured when needed.
Cons
It is very frustrating to share with other organisations who do not have the permission to access and edit the document as they are not a Glasscubes user, this makes cross-collaboration hard. Also if multiple people work on the same document- at the same time, you will get kicked out and it will become locked to the main editor, so again- not good for multi-person editing and collaboration.
Response from Glasscubes
Hi Samuel,
Thank you for your review and feedback. I wanted to reach out to you to address your frustrations. It is possible to securely share information from Glasscubes with external organisations, using our 'secure share link' feature. If you need to edit and collaborate with external parties, please contact your account administrator and request that they be added to your workspace.
When editing a file Glasscubes locks that file, so that other users cannot edit it at the same time, this protects the versioning of the document. During that time the file can still be viewed online, or downloaded by other users. If you use Office 365, it is also possible to co-edit documents, in much the same way as you can with Google Docs.
All the best, the Glasscubes Team.
- Industry: Higher Education
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Essential Software for Any Remote Team
My team has been using Glasscubes for 4 years now to enable us to work across multiple sites while keeping information flowing and having a central place to store our project documents. Glasscubes played a critical role in our business continuity last year when all employees had to work from home at very short notice.
The support available from Glasscubes is exceptional and the platform in constantly in development. Users are encouraged to give feedback to the development team on features which would be useful to implement, and I've personally seen some of my suggestions rolled out across the site.
It has the flexibility to suit teams and businesses of all sizes and I fully recommend Glasscubes to anybody looking for secure, cloud-based filesharing and collaboration solutions.
Pros
The collaboration aspect of Glasscubes is what really makes it stand out, allowing teams to store, edit and share documents across multiple locations and organisations. It integrates perfectly with MS Office and 365 with the recently-added feature to edit online in Office 365.
Cons
Some users can find it challenging to navigate the site at first but this is very easily fixed by a short introduction and training session which we have integrated in the induction process.
- Industry: Hospital & Health Care
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Glasscubes; a great tool for sharing information and working together on projects
I started to use Glasscubes a few years ago when our team started working on projects with colleagues based around the UK. My first real experience was working on producing a short online course with colleagues in Manchester. Glasscubes made it so much easier for us to get feedback on content quickly and we didn't have to worry about version control as Glasscubes clearly shows you the history of who has accessed what and when. Everyone in the team could see the same information and we knew what we were all working on was the most current and up to date content. It definitely made life a lot easier for us.
Pros
Things I like about Glasscubes:
1) Its easy to use
2) You can upload documents that multiple people can access
3) You can give specific people access to a project
4) You can access Glasscubes from anywhere
5) I can create my own task list to keep on top of my workload and others can also add to that task list
6) Glasscubes notifies you when someone has added to a project you are working on or has assigned a task to you
Cons
I haven't found anything yet that I really don't like.
- Industry: Biotechnology
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Glasscubes is one our most powerful tools
Using glass cubes has been a game changer, managing development updates, integrating system operating processes and managing teams has enabled our company to provide capability and credibility across all departments
Pros
It facilitates our ability manage projects. Keep accurate records and provides the platform for our quality management system.
Cons
It take a little while to learn how to get the best out of the platform, we have not experienced any functional issues, the platform is stable and I do not believe any of our team have a least like. every person has now found a benefit in using Glasscubes!
- Industry: Education Management
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Implementing GC at a London Early Years School
Excellent, from the first interaction. Very clear, friendly and straightforward. Super professional people!
Pros
Easy to use, easy to set-up and manage and easy to get in touch with GC if you have questions. It's a human company, and the customer service is amazing.
Cons
Possibly could integrate lots more features and apps like survey tools
Reasons for Choosing Glasscubes
We had outgrown these processes, and due to ever more complex compliance needs.Reasons for Switching to Glasscubes
Ease of use. Human to human connection.- Industry: Transportation/Trucking/Railroad
- Company size: 201–500 Employees
- Used Daily for 2+ years
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Review Source
Ease of Use
It's great - getting our employees to utilize the platform has been a challenge but it's a great way to have an intranet for all of our locations.
Pros
It's a great way to get communication out to our network. User friendly with lots of options to post different items.
Cons
Everything has been good with the integration, there's nothing that I find I dislike with the platform
- Industry: Construction
- Company size: 501–1,000 Employees
- Used Daily for 2+ years
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Review Source
extremely useful file sharing and portal
very good, our company has been using it for many years now
Pros
We use Glasscubes for file management, file sharing and document control. We upload all of our documents and use it to update and record them all. it is extremely easy to use and find files with the search function
Cons
i think that when a file has been updating the older files should be put in an archive folder
Response from Glasscubes
Hi Edward, thank you for your feedback. Glasscubes has file versioning built-in. If you update a file it will add the new version and automatically archive older versions. Just reach out to us if you have any questions.
- Industry: Nonprofit Organization Management
- Company size: 1,001–5,000 Employees
- Used Daily for 1-5 months
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Review Source
Easy-Intuitive-supportive. Highly recommended
collaboration and internal communications has increased many-fold as people find it so easy to use.
Pros
I work for an international NGO and we have staff and Board members in about 40 countries. We were finding that our former intranet platform was no longer fit-for-purpose and 'clunky'. Our users were disatisfied, so we had to change.
We started testing out Glasscubes late 2016 and right away the support team have been answering our questions quickly. No question is ever too small.
We moved our intranet over to Glasscubes in April, with full launch in June. The platform is so user-friendly and we have seen a great increase in engagement from our global staff in the short time we have been using it. It is so intuitive. Many of our staff use Facebook, so they can figure out how to use it with miminal training.
The support pages are great and the live chat and admin forum are really useful for problem solving.
Highly recommended if you are looking for a collaborative platform.
Cons
This is more difficult to complete. Not being able to label mutlipl documents are a time is a bit of a pain - but the glasscubes development team is looking into a fix for this.
- Industry: Writing & Editing
- Company size: Self Employed
- Used Daily for 2+ years
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Review Source
Glasscubes - Intuitive and user-friendly online document and data management
Overall, a very positive experience with this software. It has become integral to the work I do on a daily basis!
Pros
Glasscubes is very user-friendly and intuitive to use. Lots of functionality to make document storage, version management, and collaboration easy.
Cons
There are a few small aspects that I would like improvement on (e.g., the ability to delete/change your responses in a poll), but the Glasscubes team is very open to suggestions.
- Industry: Education Management
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Best System to use
Pros
Glasscubes has made a massive impact on how we operate. The system is very user friendly and helps to store all documents in an organised way. The best part of it are the forms that can be created to accommodate our needs. If you face a problem or need support you always get a reply very quickly and helpful.
Cons
The only thing I can think of, it is if you were using another system, it will take you time to build Glasscubes, but that is not related to them, it all depends on the amount of work you had before
- Industry: Hospital & Health Care
- Company size: 201–500 Employees
- Used Daily for 1+ year
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Review Source
We'd be lost without Glasscubes!
We use Glasscubes to manage and create thousands of assessments in order to train the healthcare scientists for the NHS. We have a distributed team of many hundreds of people that work together collaboratively and seamlessly across the NHS. Without Glasscubes our work would not be possible.
Our teams are busy people that work on the front line in the NHS, by using a system like Glasscubes we save time, money and effort by allowing our teams to work together easily at times that work for them.
I'm really not sure what we'd do if we didn't have Glasscubes.
Pros
Easy to use
Easy to set up
Easy to get people started
Cost-effective
Cons
Could be improved for mobile devices
- Industry: Marketing & Advertising
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Essential for our compant
We have been using Glasscubes at Web Design MK Ltd for the last few years, it has made our tasking and communications easier and couldn't do without it now, adding tasks files and managing projects are the main uses for us and it has been a valuable asset for our company.
Pros
File sharing, workspace, tasking, collaboration
Cons
cannot set times just dates, this would be a very useful feature for us.
- Industry: Education Management
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
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Review Source
Essential for collaborative work
It works very well, very happy and we couldn't do what we do without it
Pros
The features that work the best are the storage, the communication and file sharing, and the secure nature .
Cons
The look and feel is outdated, it's a bit old fashioned looking and needs to be redesigned around some more modern graphics
- Industry: Wholesale
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Outstandiing Productivity Tool
Exceptionally good
Pros
Easy to use, Tags are very useful and searching is a doddle
Just a very good product. Will save tons of time and paper.Customer service is outstanding.
Cons
I can't think of any cons.. at present as we have a very smooth operation with it.
- Industry: Events Services
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Would give it 6 stars if i could!
Glasscubes is a pivotal tool in our business, the ease of use is second to none, our entire team from operations through to finance and business development rely glass cubes to access important information at the touch of a button. Fully customisable, it allows us to personalise our experience, as well as interacting with the homepage to share best practices, current industry trends and personal staff updates. Would rate it 6 stars if I could!
Pros
Ease of use, collaboration and instant project tracking!
Cons
The only thing occasionally is it temporarily freezes but it is so minimal i wouldnt have mentioned it if you didnt insist on putting something i didnt like!
