Guusto Reviews

Pros

Guusto is so easy to use! I love being able to recognize my colleagues whenever they help me out. It saves me so much time, and is super effective since they get to pick where they want to redeem it. I also like using it to thank my clients for their business. It has helped to strengthen my relationship with them.

Cons

There's nothing to not like! The app is really smooth. I've never had an issue, and everyone I've given Guusto gifts has been really appreciative.

Pros

It's easy to use as a reward recipient. Those who receive rewards - which can be in set in different dollar amounts - can choose from many different merchants and retailers. This is perfect if your company has employees living all over the US or in other countries!

Cons

I don't think there is anything I don't like about Guusto!

Pros

Nothing.. horrible experience. I tried to buy one gift card when I needed and the system was down.

Cons

If the platform is not working you will be loosing your time.

Pros

It can be complicated figuring out how to gift different people. Guusto makes it easy: A neutral cash gift that the recipient can use for whatever delights them from a wide range of gift options and categories. And as Guusto is not tied to a specific vendor the gift feels authentic in that there is no skewing or implicit advertising of one vendor.

Cons

Overall it is a great system and easy to work with as a user, which is most important. As Guusto tweaks and evolves the interface it will get even better as there are a couple of places where it could be a bit more intuitive. Only minor things that someone who does UI development would notice about the UI and interaction.

Pros

The ease of sending and receiving monetary gifts from friends or people at work. Guusto UX is also great, and anybody can use it with ease to send or redeem gifts online

Cons

I think there is opportunity for making the redemption process a little more user friendly by reducing the number of clicks and jumping between different screens to complete the redemption process

Pros

Awesome for thanking multiple people at a time, and easy to redeem the gift cards at anywhere you want. It doesn't seem lacking in terms of partner companies for which you can redeem your gift card, which means there is something for everyone. Gives you a lot of customizability options for messages and gift amounts as well, without sacrificing efficiency.

Cons

A little bit confusing, and when I add money to my account I regularly have to ask for it to be made accessable by my other team members on the same account, despite requesting that in the first place.

Pros

I love that the gift cards are managed digitally so I can ensure everyone receives there gift in fast fashion possible and no one can intercept it. SOOO many places to choose from, its basically as if someone gave you a preloaded credit card. Best Service, highly recommend

Cons

I don't see any issues with Guusto Gift Cards

Pros

I've never heard of Guusto until I was sent a gift card as a client appreciation. I received a simple email from Guusto inviting me to claim the gift. The website was easy to navigate although a login account has to be created. I get to choose my gift card from a large selection of shops/retailers. There were no additional fees, advertisements or extraneous information throughout the process.

Cons

Quick video-based training will have to be developed in order for corporates to use this tool to its full potential. I have only attested the most common used functions and yet to learn the full capabilities designed in this software.

Pros

It's an easy platform to reward employees.

Cons

Honestly so far, I have not found something that I do not like about Guusto.

Pros

Not only is this product super easy to use, but the options available are wonderful. From both sides, sending and receiving awards, this product is simple, intuitive and very user friendly.

Cons

I don’t have any issues with any of the features of this software.

Pros

One of the main things that I like about Guusto is the wide variety of awards that exist, I can send gift cards to my employees, cash prizes or a check as thanks for the work days. I also like the Leaderboard system that it has, it allows me to know exactly which employee has had the best work performance, and in this way I can make the corresponding awards, it is quite easy. Finally, I must mention that I love Guusto's free trial, I used it for about 1 week before buying a paid plan, this free trial was complete, it allowed me to send unlimited rewards to my employees and it helped me understand how the platform works.

Cons

One of the things that should be improved is that a monitoring system has to be added which allows to know the status of the award sent. On several occasions I have sent awards to my employees but I cannot know exactly when they open that award or if it is still waiting to be opened, I would love there to be a system that allows me to see if the employee has already exchanged an award, to send him some reminder. I would also like to see more variety in the recognition plaques, currently I can send plaques with personalized designs to our employees to reward them for their work, however, there is very little variety of designs.

Pros

Using this product is very easy. As an administrator, I was able to teach all of our managers how to use GUUSTO with little confusion or push back. I love how you can pick a specific gift for someone or let them choose where they want to spend their money. I also like how you can write a personal note to them to make them feel appreciated. The customer service at GUUSTO is great. [SENSITIVE CONTENT HIDDEN] helps us very quickly and solves all our problems day of.

Cons

Sometimes employees have trouble accessing their gifts or I have had someone not be able to find his gift in his email. It was like it went away before he was able to claim the gift. Other than that, no problems.

Pros

It allows our HR team to work on core functions because Guusto manages our employees recognition program which otherwise would be time consuming. Rewards are very flexibility that staff really like. It has allowed us to modernize, attract and retain staff.

Cons

Cant really identify any weaknesses. It has been great.

Pros

Easy to use
Easy to navigate through
Can do on my phone

Cons

N/A There isn’t anything I didn’t like
Very easy

Alternatives Considered

O.C. Tanner

Reasons for Switching to Guusto

Employees have more options

Pros

I appreciated receiving this by email ( as we are all working remote) this makes it super easy to send/receive.
I enjoyed also being able to divide the amount I have received at multiple vendors. I received a generous amount and was able to divide as I pleased and when I needed it on my phone while shopping which made my experience super user-friendly. I enjoyed having the personalized message from my team as well as my company logo

Cons

There is not much I can think of that I disliked. Everything worked well.

Pros

No matter who we have had use this app, every person has an easy time accessing their gift. It has been a great way to boost morale and get more recognition out. We also love that each gift can be tailored to the individual; they get to choose where they spend the money. It has been really well received in our organization.

Cons

Lower reload fees would be lovely, but we also understand this is a business. Other than that, we have had no issues and are really enjoying it.

Pros

What we like most about this software is that it is easy to use, has a nice user interface and provides us with a great tool to not only recognize our employees, but our employees can recognize each other.

Cons

The only thing I would change is the option to have a lower gift amount then the minimum $10.

Pros

So much easier than constantly purchasing gift cards.Staff are all on board with using. Love bign able to send little notes and images with the message. Easy to track and manage gifts. And love that we are helping out a good cause at the same time!

Cons

Only one issue with redemption so far thorough the merchant's website for a short period of time.

Pros

The ease of transaction. Very easy to use. User friendly. Love the large amount of merchant to choose from where you can buy for a specific merchant or you can let the gift receiver pick their own merchants. You can pick your own schedule date and also upload your own unique design. I also like how
You can personalize your gift card.

Cons

The fees if you have less than $500 on your account and want to buy a gift card for less than $500 and your account has no funds and you want to use your credit card.
You also can’t edit your purchase you have to cancel and rebuy.
You can’t change your reschedule date. You have to cancel transaction and rebuy.

Pros

Ease of use and deployment!! Never have given spot awards this easily and the variety of awards is great.

Cons

When you print our an award as most of our hourly workforce do not have e-mail, the award is hard to read as to why they are receiving the gift card. I would also like to see their names on the print out.

Alternatives Considered

Namely and Tremendous

Reasons for Switching to Guusto

Cost to get started and for the employer.

Pros

1- It helped a lot to build a good environment within the company, due to the recognition given to each employee.
2- The possibility of rewarding my customers generated much more interest in my product
3- The HR software is very simple and easy to understand

Cons

Could have more images to make it even easier to understand. And have more scope in relation to rewards

Pros

I like how quick and easy Guusto is to use.

Cons

There really isn't anything I can pinpoint

Pros

Very user friendly
Large selection of cards

Cons

I lost one of my gift cards but found out it was my fault and not the software.

Pros

Easy to use. Many vendors to choose from and thereby increases the value of the gift

Cons

Not prepopulated with the organizations people or their email or phone number.

Pros

Guusto is super easy to use and intuitive. An excellent, fast and easy way to show client appreciation to anyone in Canada or the USA. It takes just a couple mintues to sign up and you can be sending gifts right away. There are also a lot of features that track your business and show graphic representation of your empoyees and client engagement. For many, this could be the single way to send client appreciation gifts for others this has the ability to at least take out the hassel of sending gift cards individually and keeping track of all the receipts.

Cons

When it comes to Guusto, I can't think of anything major I haven't enjoyed. As mentioned, it was easy to use and will even help with end of year accounting. If i had to nit-pick I would say the 3% service charge for credit card transaction is the biggest downside. Email money transfers are easy but require a $500 transfer to be free and the money cannot be withdrawn. Other than that, I encourage you to give it a try to see if Guusto can simplify and streamline your client and employee appreciation.