PayPal Reviews

Pros

PayPal is one of the commerce platforms I have used for the longest time. I've used it both for businesses and personal use, and it's never let me down. It's super easy to send money to individuals both on their website and mobile app, and I love that you can write specific notes within each payment. It links seamlessly to your bank accounts, and I always receive payouts quickly. When requesting payments, I love the "reminder" feature where you can politely nudge someone for a payment. It's also easy to pull historical statements for accounting purposes.

Cons

It's annoying that there are transaction fees when you have a business account, though this is not something you can avoid with any e-commerce platform. They all charge fees, but PayPal is actually reasonably priced and competitive compared to other platforms like Stripe or Square, so it's not a huge negative aspect of the platform. My personal PayPal has also been hacked before through eBay back in 2015. There was an unknown foreign charge on there, which was a little concerning since PayPal is linked to my bank accounts. Luckily PayPal customer service was able to refund me the amount and help me set up two-step authentication for security purposes. I have not gotten hacked since!

Alternatives Considered

Stripe

Reasons for Switching to PayPal

We considered Stripe when setting up our business commerce accounts for our company, but we ended up going with PayPal since it was a little more user-friendly. The transaction fees are comparative, but we like how easy it is to pull historical statements from PayPal. We also feel like it's a little more professional since it's been around longer.

Pros

PayPal is one of those things ya almost gotta have. All these new digital credit cards coming out that mask your numbers is old newus as far as PayPal is concerned. They pioneered not only digital currency but gave us a format on how-to buy things online. These new marketplaces (letgos, offerups, Facebook marketplace) really owe PayPal a debt of gratitude of for making us comfortable to purchase online. In addition to the privacy PayPal offers they also make it easy for you to send and receive money especially to your friends and they don't charge you anything. You can get a free cash card which is cool and you can also use card to accept payment for your small business.

Cons

PayPal does require a lot of background if you were to open up an account and get a cash card. They do close people down for practically nothing and they will freeze assets for an undetermined amount of time if anything is questioned. Also there so in bed with eBay that if eBay doesn't like something about you or your account they can freeze assets as well. They have a pretty weak offers category where you can get some discounts but they're not all that great and neither is there discount on shipping. And why don't they have their own check cashing division being so big, why use Ingo?

Pros

How I can transfer from Paypal to my bank account

Cons

Creating the PayPal account is not easy very difficult

Pros

PayPal makes it very easy to accept payments as a freelancer and pay for goods and services when shopping online. PayPal is also well known worldwide and has credibility as a payment processing option, both to charge clients, and to pay freelancers for their services. It is probably the easiest way to pay people in other countries, and the funds transfer instantly.

Cons

The fees and exchange rate for different currencies with PayPal are higher than any other payment processing option. Also, PayPal almost always seems to side with the buyer in case of a dispute, leaving you vulnerable to chargebacks from dishonest clients.

Pros

The application has suitable user interface for both mobile and web applications which makes navigation more easier. Also less charges are offered for transactions.

Cons

Some countries do not support this app, This might be an issue. Rest all is good.

Pros

PayPal provides a safe and convenient way to make online payments and move money around the world. They include an easy-to-use design, several payment choices, and buyer and seller security. PayPal also interfaces with other e-commerce sites and accepts more than 100 currencies.

Cons

PayPal's fees can be greater than those of other payment systems, particularly when dealing with overseas transactions. They have also been known to freeze accounts or withhold cash in certain circumstances, which can be inconvenient for users.

Pros

It has strong security measures and easy-to-use interface. It provides a variety of payment options including bank transfers, credit/debit cards, and PayPal balances. Its industry-standard encryption and fraud detection/protection services ensure the security of transactions and the protection of user data.Is available to multiple users and can easily integrate with existing business processes.

Cons

PayPal has come under criticism for high transaction fees and frozen accounts. Some users are proposing to add additional payment methods and enhance integration with existing business processes. PayPal also has no robust CRM system, and some users have reported issues with the integration of its point-of-sale system.

Pros

The ease of use of this platform is one of its great advantages, allowing for transactions to be made from anywhere. Additionally, it offers great flexibility in payment options and is easily integrated into various e-commerce platforms. Furthermore, it provides the ability to transfer funds and has advanced security features in place to protect financial information. PayPal offers its users numerous benefits when using this platform as a payment method.

Cons

The fees that the platform charges when transferring money from one account to another are a bit high, and the holding period for funds is often too long, which is inconvenient when you want to receive the money at that precise moment.

Pros

It's incredibly easy to use. Seriously, even your grandma could figure it out.You can link multiple bank accounts and cards to your PayPal account, making it super flexible.It's secure. You don't have to worry about your funds getting hacked or lost in transit.You can shop online without having to enter your credit card info every single time. No more typing out that long string of numbers and worrying about security.

Cons

There are some fees for certain types of transactions. It's not a huge deal, but it's worth noting.It's not accepted everywhere. It's becoming more and more popular, but there are still some businesses and websites that don't accept PayPal just yet.

Pros

PayPal is super easy to use, and it makes online payments a breeze. I can link it to my bank account, credit card, or debit card, and it's accepted by a ton of merchants. Plus, it's secure and offers buyer protection, so I don't have to worry about getting ripped off.

Cons

The fees for using PayPal can add up, especially if you're making a lot of transactions. Plus, if you're dealing with a dispute, the resolution process can take a while, and it's not always in your favor.

Pros

I like the fact that it can be used to easily send and receive money for business and/or personal purposes. It allows you to create and send invoices as well as currency conversion. Most of the services offered are free while the rest are provided at a very reasonable price. PayPal will provide you a personal and/or business debit card that can be used at many ATMs free of charge. When you consider that most of the services provided by PayPal don't cost a thing, you just can't beat it.

Cons

There's not much to dislike. I suppose I would like more options when it comes to contacting customer support. The 2 options provided (phone or online chat) are not always sufficient. I would like the option to contact support via e-mail and possibly even SMS.

Alternatives Considered

Venmo

Reasons for Switching to PayPal

PayPal is more user Friendly and accepted at more places than the other options available.

Pros

PayPal is easy to setup and easy to use for both personal use and for business (I started with a personal account and then switched over to business).

I've never had a problem connecting and using PayPal with any of my WordPress websites and I've been using them as my website payment processor for years.

The best part is you only pay to use PayPal if you make a sale. I feel like the percentage they take from the sale is fair (all businesses need to make money to stay in business -mine included).

After sales are made, transferring money into my bank account is always quick and easy.

Cons

I haven't had any problems with PayPal at all over the years. Yes, they will charge a fee if you want money transferred over quicker than the average transfer time, but I haven't needed to do that.

Alternatives Considered

Stripe

Reasons for Switching to PayPal

I chose PayPal over Stripe for my online business transactions because the PayPal setup was so much easier. Cash App seems more like a personal use app than a business payment processor.

Pros

Paypal is great because its very secure and anonymous. What i mean by that is no one can know the card numbers used or taken its all by order and transaction numbers so no one can steal info so its great and recommended.

Cons

The only thing i find least appealing is that the resolution center most likely take the customer side, which in some cases is them getting over but customers are always right.

Pros

I love and rely on the "quick links" on the dashboard, as the icons help make things quick and easy to navigate to where you need to go. I almost exclusively use these buttons as opposed to the top menu bar, as it doesn't feel the most user friendly.

Sending invoices work very well providing plenty of options. You enter in your clients information, and have the choice to save as a draft, copy the link to the invoice, or send to their email. Having these options are so vital, because each client may have different preferences.

Transferring money to friends and family is 100% free of charge, and very easy to use (especially on the mobile app). So many marketplaces and online shops nowadays have PayPal integrated which is great, as it can speed up the checkout process, while providing an extra layer of protection from your card or other payment methods being compromised you wouldn't have otherwise.

Cons

Page load time can feel slow, if the time can be cut it'd be more pleasant to use.

The interface on the dashboard can feel cluttered at times, this makes it a bit difficult to find exactly what I need. Some of the menus I feel can be simplified / optimized.

No dark mode option. I use PayPal at night quite often and having this can make it easier on the eyes.

No built-in PayPal transaction fee estimator / calculator. I'd love to see how much PayPal will take from the total transaction of a business invoice. I always find myself using a third party tool to calculate the fees, which takes time away from getting invoices out quick.

The money in / money out side panel on the dashboard. I feel it can be combined into one, and don't care much for the "At a glance" displaying recent invoices section as I normally go to the manage invoice page to see everything I need.

No "Send Money" button below balance. Would love to see an additional button right below the PayPal balance box on the dashboard, and have it labeled as "Send Money"

Pros

Very functional for small business owners, or if you run a shop on Instagram or etsy, even through your own website. You can pay for things instantly, using your thumb print through your phone as affirmation of payment. Instant transfers/wires too your bank account with a very affordable fee. The app is free to download and use, and you the exchange rates between different currency is also very good and the fee is feeble and affordable. The outlines of the app are very too the point and it’s very easy to use after confirming who you are and connecting your bank account, and if you don’t want too connect your bank account you can use your PayPal balance with a PayPal card which is very convenient. It’s very easy to send money all over the place, you can also send money through friends and family which won’t charge you a fee no matter where you send it or you can pay a small fee and have a 180 buyer protection over whatever product you bought, no matter who or where you bought it from. Including open disputes that last for 21 days Until resolved or refunded. Overall a very well rounded app and outlined nicely with a lot more pros than cons.

Cons

I think that customer service is very poor, even before the covid 19 out break, it takes a little while for them to process disputes. You also have to be careful of people who will scam you, you can not be refunded if you don’t go through goods and services. At least not all the time too my knowledge depending on the case. It’s hard to get in touch with an actual customer service rep, they have an automated system to help answer frequently asked questions or problems you may be having. Which doesn’t answer a few of the more difficult dispute problems that have occurred personally through the past. Also pending transactions are a thing and sometimes your money that has been wired too your pay pal balance may be unavailable too you for 21 days and it’s very hard to open a dispute about that so you can access the money in your account. Pending transactions usually happen when you are a new seller or if you are selling through a website or social media account connected too your pay pal for the first time. It doesn’t help when you have to pay the app your using it throughs, seller fees. And has sometimes made my bank account negative when I needed it. Boosting customer service and paying attention to the minor pending errors and sometimes the app will shut me out in a certain amount of time or not register my thumb print. Minor errors.

Pros

- It's still a reference in the industry. As a freelancer, I can receive payments from almost any client using this tool.
- It's easy to use and you can quickly transfer payments received from anyone in the world to your local bank account.
- It's a traditional and reliable company in this industry (an important point when it comes to your money).

Cons

- Fees became higher and higher. Now, I'm paying around 6,5% to receive payments from my clients using PayPal.
- In addition to those high fees, they also discount a high spread on exchange rate conversions. Usually, you will convert money to your local currency with a 4,5% discount on the mid-market current rate (i.e., considering both fees, you may expect to be taken more than 10% of your gross payment).
- Recently, they changed their policy in Brazil and now I can't hold a USD account with them. This means I'm forced to convert any payments to Brazilian Reais as soon as I get paid, which may not be a good option depending on the exchange rate at that moment.

Pros

It's very easy to use, and I really like the clean UI and I have everything I need in just one place.
One of the best Payment Platforms and I use it for my business for years now and I really never had any problem with them.
The support is great too and if I need anything I just email their support, and they will get back to me and call me in less than 24 hours and I really like their support.
I had an amazing experience with them for +7 years, and I still use Paypal to receive daily payments from my Customers and to send money to my family/friends and pay for services and goods.
I like the Express Checkout option for the websites, and I use it for Shopify and It's fast, secure, and easy to use to get credit card payments from my clients/customers.
I also, like their mobile app it's very easy to use and I can see my store transactions in one place.
It allows me to add my credit/debit cards and my bank account to the platform and I can use my credit/debit card to purchase products online or to send money from it.
They have a lot of accounting and financial stuff and they send me monthly and yearly reports to see how my store is performing.
I can add different currencies to my account, and I can convert between them in one click.
I like the mass payout option too because It allows me to send payments to my VA's at one time and I don't need to do it manually for each person.
They have integration with almost every e-commerce platform in the world Etsy, Shopify, eBay...etc.

Cons

They can allow us to use our PayPal balance to purchase online I don't know why we don't have this feature available for Paypal users in Algeria.
Paypal fees are a little high especially if you receive an international transaction from another Paypal user.
but, after all, we get a lot of useful tools and features and the support is great too.

Pros

Wide Acceptance: PayPal is widely accepted by millions of merchants and online platforms, making it easy to use for online shopping, money transfer, and bill payment.Security: PayPal offers a high level of security and protection for both buyers and sellers, using encryption and fraud protection tools to safeguard transactions and financial data.Ease of Use: PayPal is easy to set up and use, with a user-friendly interface that makes it easy to send and receive money, track transactions, and manage your account.Mobile App: PayPal has a robust mobile app that allows you to manage your account, make payments, and send money from your mobile device.International Support: PayPal supports transactions in over 200 countries and 25 currencies, making it a great option for international payments.

Cons

Fees: PayPal charges fees for some transactions, such as receiving money from a sale or sending money internationally, which can be costly for some users.Limited Customer Service: PayPal's customer service can be slow to respond, and the company's automated systems can be frustrating to navigate.Account Freezes: Some users have reported having their accounts frozen or restricted by PayPal without warning, which can be frustrating and disruptive to business operations.Exchange Rates: PayPal's exchange rates for international transactions may not be as favorable as those offered by other payment providers or banks.Payment Holds: PayPal may place holds on funds for new accounts or accounts with a high volume of transactions, which can be inconvenient for some users.

Pros

I like how secure PayPal is. This means that your money is only accessible to you and you alone. If anyone tries to log in to your PayPal account, PayPal with alert you immediately and they will even require the person logging into your account to verify themselves. I also like the fact that transactions on PayPal are instant. Once the sender clicks on send, the recipient receives that money immediately without any delays. For users residing in Kenya, PayPal has partnered with Safaricom's M-pesa. This makes it easy for them to withdraw money from PayPal to M-pesa, which is also instant. I also like the fact that I can link my local bank with PayPal and be able to withdraw my money from PayPal to bank.

Cons

What I like least about PayPal is the way they temporarily hold your money for no reason even if it is from a genuine source. This is not good at all. Some times someone might receive money send during an emergency and then PayPal just decides to hold it for 24 hours. I also do not like how PayPal suspends users accounts. If they are to do so, then it would have been good they get enough evidence before closing the accounts. Sometimes these accounts might be closed with money on them. It gets difficult convincing them to give you the money that was saved there before the account was suspended.

Pros

There is the matter of secure transaction; one is able to use Paypal with great ease and with an extra blanket of security and fraud prevention as well as the encryption of bank and credit card account information. A variety of payment methods that are comfortable to utilize as well as great confidence and ease with strength and security in shipping, marketing, recordkeeping and calculation of taxes. It also offers immediate deposits, swift sending, spending, and exchanges; integral cash flow and swift access to funds is highly essential. Paypal integrates seamlessly with most businesses, whilst being friendly for various devices and platforms, and its fees are much less than the alternatives. It has strong invoicing and multichannel sales features as well. There are no fees for sending money to friends and family, as well as providing the most manageable method of purchase without worrying about one's wallet; one may instead be able to pay by the password!

Cons

If one doesn't protect their password, account and sensitive information regarding to the virtual data, one can easily be hacked and compromised here on Paypal. However, that's mayhap a given if one requires such ease of use. A more common concern, nonetheless, is the lack of sufficient care and attention provided by the customer service; enthusiastic support for such grave situations and cases as well as swifter response in resolving disputes, where one may potentially experience frozen or delayed funds, would also be much appreciated. The seller protection policy does not cover digital goods either and there's also confusing transaction fees, widely varied and with rate differing per manner of use, as well as considerable chargeback fees...which is quite unfair seeing as if an item is lost or delayed, it is not the customer's fault and yet in order to regain some of their loss, as shipping and transaction is not regained, they are made to provide a penalty fee that does not differ as per the situation and amount in question. There is also no offline payment processing, and it would be a great improvement were that possible. Of course, there is also the recent addition of inactivity fees, although that may be easily avoided with a little care and logging in every few months or at least every year!

Pros

Everyone who has done some sort of online payment and transactions have hear of paypal so it wouldn't be wrong to say it is one of the most used online third party payment source in variety of businesses. I have used paypal for last 10 years and still do for many of my online purchases and even fund raisers.
- Easy to create account and use it
Paypal account is free to create for normal usage and anyone can have it. It is simple, straightforward, and most importantly no hassles.
- Secure and safe
At this age where technology is everywhere data security is super important. Paypal takes user information and data very seriously and does encrypt it in the most secure way.
- Easy to links accounts
You can put money in paypal or link bank accounts and transfer directly. You can even send money to family and friends with a few click of buttons once your accounts is link. How great is that.
- Smooth transactions
Whether you are selling stuff or buying, everyone trusts paypal so using it for a means of payment is accepted everywhere. Ebay users are one of the biggest user of paypal.
- History
Your buying, selling, depositing and withdrawing information are locked and loaded on paypal for viewing. When someone like me who continuously buys on ebay and sometimes sells as well, paypal helps me understand how much important it is to have these individual transactions stored and organized.

Cons

Paypal is great except,
- Transaction fees for businesses
Do you buy and sell on ebay? Then there is some fee one has to pay which is not great for everyone. I hated those fees but a small price to pay for convenience I think
- Not good for big businesses
Paypal is not for big business for sure due to its lack of proper customer support and backup. Better go elsewhere.

I never had to deal with it but I know a few people whose paypal account got frozen or removed for no reason. That could be a disaster for sure and that means you have to go through a lengthy process to get your money back if you lost some.

Pros

PayPayl's good features are that almost everybody uses it, it's fast, you get a credit card to access your money, there are a lot of apps and widgets to incorporate PayPal payments into your website if you're a retailer of any kind (I do use this in my art studio website). And it's one of Elon Musk's brain children, which generally is a great thing. I'm listing customer service as one of the cons, but I will say that the response time is fast, even if it's not what you want to hear. They don't bombard you with tons of emails. You have business and personal accounts to choose from and then can link your bank accounts to the card, so that if you're using it and it runs low, it will draw from your backup cards. Well, in theory - because I tried that the other day and it didn't work, which I'll mention in the cons as well. Yes, there are fees, but thankfully lower ones than for instance you'd see with a regular credit card. As a freelancer, it's a good method to use for transfer of payment for my services from different companies and individuals. Overall, I think it's OK, but there are some drawbacks I'll address below.

Cons

I mentioned customer service, yes, it is fast. But you don't always hear what you want to hear. For instance (and this may also be an eBay drawback) I purchased something from eBay that arrived completely unlike the description. Contacted the seller who agreed to take the item back and refund the money upon receipt. Even after I had tracking to show the item had been re-delivered to the seller, he did not refund my money. In contacting both eBay and PayPal I got the runaround and eventually no money was ever returned. Another time, GoDaddy charged my account for web services on a renewing bill that I was unaware was going to renew without my approval (because I had planned to move providers). I contacted PayPal and put in a request to review this transaction because it was not authorized by me, and they determined the charge was "just fine" and no funds were returned to me and I am now stuck with GoDaddy for another year. So that kind of makes my experience with PayPal a little bitter. Apparently anyone can just take money and they'll do nothing. I also mentioned that having a backup card matched to your PayPal card will pull money from the account if you use the PayPal card and don't have enough in your account to cover the costs. I had left my credit card in the back pocket of my jeans after putting gas in my car and was out and tried to use my PayPal card and it didn't go through, despite having linked my accounts to PayPal. So, another bitter experience. If you want to get your money any other way than through the card they provide, it takes time to transfer funds or get a check. Also you can only go back so far in time to review transactions on your card. I was recently trying to find an account history for 2014 and there does not appear to be a way to access that information. And if I'm not mistaken, I believe eBay and PayPal are severing their love connection at some point and PayPal may not be the golden child of payment methods anymore in the the not-too-distant future, which could potentially bump it from the top of the heap as the most frequently used payment service eventually.

Pros

One of the biggest advantages of PayPal is the easy online payments system which is widely accepted by online vendors, big e-commerce stores and other businesses. PayPal allow users to send out money and also receive payment, which made it easy for two individuals to carry out business transactions or send money as a gift to friends or families.
One of the best features of PayPal is the easy integration with user’s Local Bank Account; users can link their Credit Cards to their PayPal account, make transactions with PayPal and get debited on the Bank Account. Another advantage of PayPal is the security, they takes security tightly, secure logins like 2FA to prevent user’s from hackers, also each transactions are monitored and any foul suspect will result to cancellation and account will be limited for verification.
PayPal has also helped me from scammers and getting out of bad deals, they have a good refund policy that help buyers get their money back easily if the deal goes wrong.
Other advantages are keeping of all general transactions histories which can be easily printed and a straightforward user interface which makes it easy to use and understand.
PayPal have a mobile app that makes PayPal easier to use, the app is available on both Android phones and iPhones; all online functions are available on-the-go.

Cons

Even with the good reputation online, PayPal can be very frustrating with different disadvantages.
A major problem with PayPal is the customer support, contacting those guys can be very frustrating, using the email takes forever before they reply, calling their mobile phone takes time before you’re connected to available support which is very expensive since it’s international call. PayPal really needs to improve their customer support and at least be less aggressive with rules, which is another problem with PayPal; example of the limitation of accounts on slightest things, even though security is important to make users safe on the internet, PayPal however takes security a little too much, a simple change in account’s activities can result to limitation of user’s account which can only be resolve with ID verification and reviews.
Another con to PayPal is the limitation of some countries from having full access to their services, my country in particular can only send out funds and pay for services but we can’t receive funds, which aren’t good for business, I have to find alternative to receive payments online.
The last one I can think of is the transactions fees, unlike other competitors; PayPal doesn’t have stable fees, sometimes PayPal can charge up to 50% of total transaction amount, which isn’t encouraging.

Pros

Using PayPal is easy and consumer friendly. Their help section is also very usable and informative. Payment can be taken from people with or without a PayPal account. The interface is intuitive and easy to navigate. There is also the ability to swipe credit cards in person. The basic device is provided at no charge and works with almost any smartphone. Its portability makes it a must have for businesses that are mobile. Processing of payments is easy for the consumer or whoever is paying you. I haven’t run across a bank that isn’t PayPal friendly. The app is a “light” version of the website, so there are a couple things that aren’t available but it still has a nice phone or tablet interface. Almost any information can be found from within. They are also informative with what's happening with funds with just a glance. Their transaction notifications are also on point.

Cons

The amount of verification required is a bit much, but considering the world today and corporations need to deflect blame when situations arise, they are thorough. I am a non-profit and has a bit of an issue with our status within the system. I got a couple form emails when inquiring but eventually got someone that could direct me. Talking to a person can be an issue but once you’re up and running, things go smooth. For a person to use PayPal and not force the organization they’re paying to incur a fee; the person must have a PayPal account. Many people are shy about putting their banking information permanently online but still use the service. I would like for PayPal to allow me to see my incoming payments comment section without having to click on it even though all other sections appear when printing. I would also like to be able to make my own report with what I need. There are several canned reports that don’t give me everything I want the way I want it, but I work around it. None of these issues are a deal breaker for me.

Pros

"I've been using PayPal for a long time now, and I must say it's the most amazing platform for online ordering. It's convenient, easy to use, and provides excellent security for all my transactions. Using PayPal for online purchases gives me peace of mind, knowing that my financial information is always safe and secure.One of the best things about PayPal is that it's widely accepted by most online merchants, so I can use it to order just about anything I need, from clothing to electronics and beyond. I appreciate the simplicity and ease of the PayPal checkout process, which is quick and hassle-free. Plus, it allows me to keep track of all my purchases in one place, which is incredibly helpful for budgeting and record-keeping.Overall, I highly recommend PayPal to anyone who wants a reliable, secure, and user-friendly platform for online ordering. It's definitely been the best platform for me, and I'll continue to use it for all my online transactions."PayPal has been a game-changer in the online shopping industry, providing users with an incredibly convenient way to pay for purchases. With PayPal, I no longer have to worry about entering my credit card information on every website I visit, which saves me a lot of time and hassle. Instead, I can simply enter my PayPal credentials, and my transaction is complete in just a few clicks.Another great feature of PayPal is the Buyer Protection policy, which ensures that if anything goes wrong with my purchase.

Cons

"However, one thing I don't like about PayPal is that sometimes there can be issues with their website. When this happens, it can be frustrating and inconvenient, especially if I need to make a purchase or transfer money urgently. I've experienced website downtime and slow loading times a few times, which has caused me to delay my transactions.That being said, I do appreciate that PayPal's customer support team is always available to help resolve any technical issues I encounter. They've been responsive and helpful every time I've needed their assistance.Overall, while the occasional website issue can be frustrating, I still believe that PayPal is an excellent platform for online payments and shopping. Their security measures, convenience, and overall reliability outweigh any minor inconveniences I may encounter from time to time."