User Reviews Overview

About BINOCS

Binocs is a resource planning and scheduling solution that helps organizations streamline processes related to equipment scheduling, performance tracking, priority setting and more. Administrators can track logging history,...

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Feature ratings

Value for Money
4
Features
4
Ease of Use
5
Customer Support
4

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Édith B.
  • Industry: Biotechnology
  • Company size: 51-200 Employees
  • Used Weekly for 1-5 months
  • Review Source
Value for Money
4
Features
4
Ease of Use
5
Customer Support
4

4
Reviewed on 27/08/2018

Binocs implementation at NEOMED-LABS

We appreciated the availability of the technical support team during the implementation.

Pros

•Access to a showcase environment of Binocs to test and familiarize ourselves with the application
•Binocs Academy provides clear information on the use of the application
•Binocs provides better visibility of incoming demand and corresponding workload
•The use of scenarios allows to resolve capacity issues that were encountered
•Binocs is user friendly, not required to be an IT expert to administer the system
•Minimal effort required for master data input
•Reporting tool is extremely powerful and versatile
•Regular updates performed to optimize the use of the application following feedback from users

Cons

•Understanding of the planning algorithm is slightly complex and more time is required to properly interpret the reports

Response from Bluecrux

Edith,
thanks for this review and congratulations with the swift implementation you and the team have been engaged in. You did excellent work!
We will continue to extend Binocs with features that help Neomed in serving their customers at the highest level.
Kind regards,
The Binocs team

Replied 30/08/2018

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