User Reviews Overview
About ConexED
ConexED is a cloud-based solution designed to assist students and faculties at higher education institutions and small to midsize businesses with appointment scheduling, video meeting and team communication. Features include...
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- Industry: Education Management
- Company size: 501–1,000 Employees
- Used Daily for 2+ years
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Review Source
More features for in person meetings
Extremely easy to work with. We've managed to bring up ideas or needs and they were very quick to respond.
Pros
Ease of use. Able to embed helpful cafe cards makes this much easier to use than simple zoom meetings. Can expand for multiple departments.
Cons
Right now we are juggling between this software and SARS. SARS handles the in person appointments best. At the same time I'm sure we're not the only institution that wants to drop SARS. If Conexed focused more on a friendlier in person appointment setup you'd get even more interest.
- Industry: Higher Education
- Company size: 1,001–5,000 Employees
- Used Daily for 1-5 months
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Review Source
Campus Calibrate for a large counseling office
Using Campus Calibrate is taking some getting used to. The staff at ConexEd have been incredibly helpful and accommodating to our staff and faculty to help us get Campus Calibrate up and running. We are a large department with 50-60 counselors/advisors, and I sometimes think that this software isn't built to show more than 5-8 schedule in a comfortable view. They have made many updates and fixes to help our appointment processes run smoothly. We appreciate all their efforts and assistance!
Pros
What I like most about this software is that it's web based, so it can be easily logged into from home and in the workplace. I feel this makes staff more accountable when they are out of the office, so they can check their schedule and make changes if last-minute meetings come up, conferences, etc.
Cons
If a counselor has appointments in more than one subgroup, it would be nice to see their entire schedule across the subgroups that they're associated with. It's a feature that does not work all the time.
A report that can easily be accessed when a counselor is out ill, that shows their appointments for the day. Right now we have to click on each individual appointment to see the student's contact information.
When students select appointment times after selecting a reason code and date of appointment, they are still confused as to whom the appointment is with. The time of the appointment is more visible than the counselor's name.
The time to load/refresh each subgroup is between 15-20 seconds, which can be inconvenient when trying to help a student over the phone.
- Industry: Education Management
- Company size: 10,000+ Employees
- Used Daily for 1-5 months
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Review Source
conexed review
Pros
The way it is interactive is very nice. It helps me get my work done and it's very easy to navigate.
Cons
None that I am aware of. I only use this for my classes and to help other students on my campus.
Top ConexED Alternatives
- Industry: Higher Education
- Company size: 10,000+ Employees
- Used Weekly for 2+ years
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Review Source
Great product but needs improvement
I find the product to be easy to use and find that any issues we may have, we can contact the staff who are more than willing to listen and provide us with feedback.
Pros
It is web-based and it is fairly easy to use--as long as the user (student) reads the instruction. There are a lot of great features such as captioning and camera to interact with the student. I also like the shared screen for both the moderator and the students.
Cons
There are some unnecessary extra steps that are being worked on. I am still waiting for the iOS release -- many students use their iPhone to try to connect so we have been patiently waiting for the release of this. The calendar section is a bit complicated and can be simplified for ease of use.
Response from ConexEd
Thanks for your feedback, Judy!
I'm happy to announce that our first iPhone app is now available in the App Store. Using the app students can now see upcoming meetings and attend Cafe meetings on their iOS device.
You can find it here: https://itunes.apple.com/us/app/conexed/id1208098450?mt=8
- Industry: Education Management
- Company size: 201–500 Employees
- Used Weekly for 2+ years
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Review Source
My review after 2-year use of ConexED.
Overall, I love the tool with the exception of the Cons I pointed out above. If these could be addressed, that would be great.
Pros
I like most the ease of use for both students and myself as a counselor. Also, I'm able to mark/highlight areas on forms uploaded from my ConexED library as I'm working with students online. The students can download what we went over on these forms into their computer. I like that students can wait in a lobby while I'm currently working with another student.
Cons
1) The playback of recorded sessions is slow.
2) I cannot record my written work on the White Board and my power point presentations.
3) It's an expensive tool especially when Confer Zoom is free for California Community Colleges.
- Industry: Education Management
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
My experiences using ConexED.
I feel that ConexED was helpful with my continued communications with my job and school during the pandemic.
Pros
It was extremely helpful to allow me to continue working during the pandemic. I was still able to assist other students and attend important meetings.
Cons
I think mobile device usage could be easier. I had a hard time seeing the left column and all of the departments on the screen at the same time.
- Industry: Higher Education
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
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Review Source
Campus Calibrate
I have found that it is extremely helpful. I know people complain about it but I find it is because they aren't playing around with it.
Pros
I love how easy it is to use. Super user friendly.
Cons
I wish i was able to change settings better. Sometimes I have to reach out to get it changed.
- Industry: Education Management
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Great software!
Very satisfied with the service!
Pros
Virtual classroom and scheduling appointments for meeting through video conference is great!
Cons
No comment . I don't see downsides to this software. Everything was great!
- Industry: Higher Education
- Company size: Self Employed
- Used Daily for 1+ year
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Review Source
Student Perspective
It made things a lot easier for my online class and I looked forward to using it because it was helpful, I really hope more classes utilize this software.
Pros
I was able to communicate with professor easily and other classmates as well. Easy access to assignments to review with the professor face to face.
Cons
Needed a little guidance on where to go to find things to use but it was still pretty explanatory.
- Industry: E-Learning
- Company size: 5,001–10,000 Employees
- Used Daily for 6-12 months
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Review Source
ConexEd- Cranium Cafe game changer!
Overall I have had an amazing experience with ConexEd team! They have been super supportive and made the transition process for our department very smooth.
Pros
ConexEd is a one stop shop! Once you get the hang of the platform it is really easy to use. The platform is generally user-friendly and the support team is amazing at tailoring everything to your exact needs!
Cons
The only issue I have seen is the initial set up and use for our students. There is a bit of a learning curve but a quick video tutorial should help ease the issues.
- Industry: Higher Education
- Company size: 10,000+ Employees
- Used Daily for 1+ year
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Review Source
overall nice product
Pros
The software is easy to use, and I like that the students are now organized based on the wait time
Cons
I don't think there is a way to see the students' perspective to help them navigate. Also, it tends to give issues when Apple devices are used
- Industry: Real Estate
- Company size: Self Employed
- Used Weekly for 1+ year
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Review Source
Overall ConexED Experience
Pros
I like that it allows me to instantly contact people or schedule meetings and have video chats. I also like that I can contact multiple departments if needed .
Cons
I feel like it could be a little more user friendly. It took me some time to get use the the features, for example, when I scheduled a meeting with someone and I needed to log in to that meeting, I often would get confused on how to access the meeting.
- Industry: Higher Education
- Company size: 5,001–10,000 Employees
- Used Weekly for 6-12 months
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Review Source
Instructors -
*I had a troubleshooting with the video. I had to close Safari and opened Google Chrome to allow the video to set in place. Often, the video is a bit blurred.
Pros
I like to see who are the instructors for the ASL Program and to identify the ASL Pal with the schedule. I like how it is in the system.
Cons
*Sometimes, the person will request a schedule in the last minute. The schedule should be posted at least 48 hours.
- Industry: Higher Education
- Company size: Self Employed
- Used Monthly for 1+ year
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Review Source
ConexEd
Overall I have had a good experience using ConexEd. The only reason I don't give it a 10/10 is due to that "make appointment" feature which is my only complaint.
Pros
I like that it is easy to use. I also like the "waiting room" feature that allows you to see your place in line. When it is your turn you are easily connected to the person you wish to speak to.
Cons
I don't favor the "make appointment" feature because it doesn't always work. It could be a connection or server error but I have found this to be very frustrating sometimes.
- Industry: Higher Education
- Company size: 1,001–5,000 Employees
- Used Weekly for 1+ year
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Review Source
Elac
Pros
Allows me to connect with counseling and financial services.
Cons
Difficult to schedule appointments at times.
- Industry: Education Management
- Company size: Self Employed
- Used Monthly for 1+ year
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Review Source
Great for students, teachers, and admin
Pros
ConexEd has allowed me to present, learn, and interact with others from the comfort of my own home smoothly. This app has allowed me to do so with very few bugs, mishaps, and it never falls through on bad connections.
Cons
I haven't had any mishaps while using the app so far, however I have heard some complain about the chat feature lag.
- Industry: Education Management
- Company size: 11–50 Employees
- Used Daily for 1-5 months
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Review Source
Campus Calibrate at ECC
It’s been great thus far.
Pros
The software is very customizable and easy to access anywhere.
Cons
Like all technology, there are glitches.
- Industry: E-Learning
- Company size: 201–500 Employees
- Used Weekly for 1-5 months
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Review Source
Excellent for instructors and eLearning classes
Pros
Easy to use for students and instructors. Most commands are intuitive. The connection is stable. I like the fact that some diagrams and documents can be stored for future meetings on the same topic. The interaction is close captioned allowing UDL. Even if some words are not well understood by the system because they are scientific terms, it can be corrected and is a minor nuisance.
Cons
The digital pen on the surface was not as responsive as I would wish.
- Industry: Hospital & Health Care
- Company size: 51–200 Employees
- Used Monthly for 2+ years
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Review Source
Review
Pros
Easy with online format and scheduling appointments
Cons
Advisors are rarely available or always have their away message up
- Industry: Medical Practice
- Company size: Self Employed
- Used Monthly for 6-12 months
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Review Source
My experience after a year of using ConexED
Pros
I loved that there was a virtual lobby which came in handy many times when I needed quick answers that I didn’t necessarily need to enter an entire meeting for. I also love the ability for sharing documents and files directly between those within the video conference.
Cons
I feel that the overall interface was very dull and could use some more color or more of a modern approach.
- Industry: E-Learning
- Company size: Self Employed
- Used Monthly for 1+ year
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Review Source
Chaffey College student
Have not experienced any major issues. Good to use overall.
Pros
It’s convenient to use and relatively easy to navigate.
Cons
The overall design of the page did not feel together, still feels like it’s a beta.
- Industry: Education Management
- Company size: Self Employed
- Used Monthly for 1+ year
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Review Source
Review
Pros
The software makes it easier to communicate with each other and exchange forms in an educational environment.
Cons
As of right now I have no complaints on the software.
- Industry: E-Learning
- Company size: 51–200 Employees
- Used Monthly for 1+ year
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Review Source
Review
Good experience
Pros
Able to meet with counselors and communicate
Cons
There were often times when I had trouble accessing my meeting
- Industry: Education Management
- Company size: 2–10 Employees
- Used Monthly for 1-5 months
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Review Source
ConexEd Performance Evaluation
My overall experience with ConexEd is excellent. I was able to find the admin, faculty, staff, professor(s), or counselor(s) I needed. I was able to tell if they were online or not. I had the option of having a live meeting with them if they were online. Along with leaving them a message in the future if they weren't online.
Pros
I can see all the options of admin, faculty, staff, professors, and counselors from the college I go to. I can schedule appointments and email them if I ever need to. It also shows if they are "online", "offline", etc.
Cons
I don't have anything that I liked least about this software. Everything in the software performs just fine.
- Industry: Health, Wellness & Fitness
- Company size: 201–500 Employees
- Used Monthly for 6-12 months
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Review Source
Convenient, simple & easy.
Pros
It makes it easy for the administrator. A lot of students try to schedule counseling appointments and this software makes it easy for both students/counselors
Cons
Nothing! It is a simple and easy software to use!