iCloud Reviews

4.7
Overall rating
Reviews

4.7
Overall rating
Reviews
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User Reviews Overview

About iCloud

iCloud is a file storage solution that helps businesses backup and share photos, notes, documents and other data with stakeholders. It lets users create multiple folders, rename them and add color-coded tags to organize files as...

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Feature ratings

Value for Money
4.3
Features
4.5
Ease of Use
4.6
Customer Support
4.4

Browse iCloud Reviews

1,714 of 1,714 reviews
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Delicia
Delicia
  • Industry: Events Services
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 15/10/2024

from an apple product lover

Overall Icloud is a great program. It has amazing security. The thing that attracts me most is being able to login to several devices to see my programs and data needed

Pros

Love that i can login to any device and my items are there. That I don't lose my data

Cons

When you lose your phone and have to go through so much just to recover your information.

Jamie
  • Industry: Staffing & Recruiting
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
3
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 19/10/2024

iCloud works great

Overall it has been a useful tool and works seamlessly aside from the cost.

Pros

iCloud has been great for my storage needs for business and personal needs as well as it integration to my other platforms.

Cons

The constant need to upgrade packages to maintain enough storage.

Alternatives Considered

Google Drive

Reasons for Switching to iCloud

I actually use both products because some people I work with can not sync with iCloud due to being a google user.
Chris
  • Industry: Insurance
  • Company size: 201–500 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Features
4
Ease of Use
3
Customer Support
4

3
Reviewed on 21/10/2024

Okay tool for the price

It’s not the most user friendly and I wish it worked a little differently but it’s affordable for what you get.

Pros

I like the integration with Apple devices. Automatically syncs data (based on preferred settings) and does more than just sync pictures.

Cons

I don’t like that if you delete something on a device it deletes everywhere else and doesn’t retain it in the cloud. I wish it would let me store pictures in the cloud so if I delete something from my phone, it’s still backed up in the cloud.

Top iCloud Alternatives

Ross
  • Industry: Computer Software
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
3
Features
4
Ease of Use
5
Customer Support
N/A

4
Reviewed on 21/07/2024

iCloud, its OK

iCloud is ok. But its limited. You can't really use it for storage, like you would with Dropbox, it just doesn't work that way. Not sure why Apple doesn't compete. Storing large files or folders always leads to trouble I find. It's also very expensive when you push past the first paid-for level, with the price increasing x3!! Nuts

Pros

As an apple device user iCloud works perfectly between devices, I've three on my desk right now all of which can easily access my shared files and folders. It's also perfect for photo back up and sharing. If you're a windows user however, its limited I feel.

Cons

Firstly, for what it is, it's expensive. Not to start with, but when you need the upgrades.

Right now I have 200 gig, it costs here in the UK £2.99. I could do with another 100/200 gigs as my storage is running low. However the next upgrade option is £8.99! Sure you get 2TB for that amount. But I don't need that. The leap between the two price points is too large. Which is why I use Microsoft Office instead. For way LESS than Apples £8.99 pm you get the full office suit of programs, PLUS online storage of 1 TB. It's a no brainer. So I use iCloud for photos, files and device backup. And OneDrive for my storage. Plus the bonus of Word, Excel, Outlook etc.

Alternatives Considered

OneDrive and Backblaze Computer Backup

Reasons for Switching to iCloud

I use OneDrive alongside iCloud, these two subscriptions cover my needs. I used to use Backblaze, but when working with large files, the backup process was too slow and stressed out my machines. Making small changes to files of 2 gigs or more would slow everything way down. It's also pricy for what it is.
Galateya
  • Industry: Computer & Network Security
  • Company size: 5,001–10,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 24/09/2024

Recommendation review

My overall experience with iCloud is extremely positive

Pros

I love it. I am apple user and the use of iCloud makes my day easy. The fact that all my information is stored in one place and I can access it for any device is amazing

Cons

The least thing I do not Like is that the iCloud is pricy, but in the end is worth it

Patricia
  • Industry: Automotive
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
3
Features
5
Ease of Use
5
Customer Support
3

5
Reviewed on 28/09/2024

Very easy to use

It has been good. Price to purchase value is still high. There are few good and reliable options to look into.

Pros

User friendly interface. Very easy to understand reports. Customizable.

Cons

Expensive and Apple compatible. Expensive compared to other services and because it leaves you with few reliable options.

Chinead
  • Industry: Arts & Crafts
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 21/10/2024

ICloud is Great!

I really enjoy using icloud, everything in one place eventhough on multiple devices.

Pros

The ease of use and that there are different plan options to suit you. Easy integration for all Apple products

Cons

There is Nothing i don’t like about Icloud.

Luciana
  • Industry: Telecommunications
  • Company size: 201–500 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
4
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 15/10/2024

Lifesaver in the Apple World

Since I got into Apple, iCloud have been the best thing about it. I'm not afraid of losing my data and media anymore. Pricey but worth it for a lifetime..

Pros

It keeps your media and content safe and you can see your photos and files on any Apple device. It backs up your stuff automatically, so you won’t lose it which its the best thing.

Cons

It uses up a lot of storage space, and if you need more, you have to pay for it

Aanchal
  • Industry: Security & Investigations
  • Company size: 51–200 Employees
  • Used Monthly for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 23/10/2024

Best place for cloud storage!

I enjoy using iCloud. The backup is quick and the synching works in real-time, which is really smooth. I don't ever have to worry about losing any of my data.

Pros

The user experience is just amazing. The ease of navigating through all the different elements - Photos, files, notes is so simple.

Cons

There is no search option in the photos like there is one on the iPhone. It is hard to find a picture in iCloud when there are thousands of pictures.

Leah
Leah
  • Industry: Automotive
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
2
Features
4
Ease of Use
5
Customer Support
5

5
Reviewed on 22/10/2024

It’s good but expensive.

Pros

I haven’t had any issues with iCloud. I also like the ability of navigating iCloud through the files on your Apple device. The ecosystem of Apple runs seamlessly. The cloud is no different.

Cons

I don’t like the price if you need a little extra storage, you’re definitely going to pay for it.

Habibah
Habibah
  • Industry: Telecommunications
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
4
Ease of Use
4
Customer Support
5

4
Reviewed on 20/05/2021

iCloud review from my perspective

I enjoy several features of the iCloud service, including the simplicity with which backups can be performed, as well as the speed with which they can be performed directly on the iPhone. I dislike the five GB of space they provide the user with; it should be more. I use iCloud to save the most valuable videos and photos possible for backup purposes and backup WhatsApp.

Pros

The most valuable feature of I Cloud is how you can store your data for business or personal use in a secure location without having to worry about it. In recent years, as data and required documents and images increased, it became difficult to maintain storage, and you were forced to bring several devices. With I Cloud, you no longer needed to.

Cons

A reliable and effective method of storing documents and files for Apple product users, where your files and data are protected, is a proper backup solution. It's has an excellent user interface; I've been using it effectively for two years without encountering a single problem. The only thing that needs to be revised is the pricing structure, as it varies by country and by length.

Verified Reviewer
  • Industry: Management Consulting
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
5

5
Reviewed on 08/12/2021

Great Online Storage - especially when you are in the Apple ecosystem

Using various Apple devices (iPhone, iPad and a Macbook) it mostly just works in the background and you hardly ever notice its there at all. Like with all cloud storage services gone are the days of loosing a bunch of files because of a hard drive failure, gone are the days of 'oh that's on my computer at home, I cannot access it right now'.

Pros

Within the Apple Ecosystem iCloud works behind the scenes, mostly unnoticed. Purchasing it with an AppleONE subscription is a great deal.

Cons

If you work with non-Apple devices it works, but is nowhere close to as seamless as it is within Apple's walled garden. There is still a lot of software that does not sufficiently support iCloud (or vice versa) and file sharing is not its strength (it is possible, but not comparable in ease of use to dropbox)

Alternatives Considered

OneDrive and Box

Reasons for Choosing iCloud

I originally made the switch to iCloud mainly because I wanted to ensure that my photos are properly backed up, but since have moved all my cloud filing storage needs to this service as it just works.

Switched From

Dropbox Business

Reasons for Switching to iCloud

I chose iCloud because of its tight integration with Apple hardware, but also because the price for 2TB is competitive. When AppleOne came to market, it became an even better deal.
Verified Reviewer
  • Industry: E-Learning
  • Company size: Self Employed
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Features
4
Ease of Use
4
Customer Support
3

4
Reviewed on 12/01/2023

Great software wish more came with the free version

My overall experience with iCloud has been relatively on the positive sign except for the one incident which I’m still dealing with of I was charged for the 2 TB of storage but I don’t have access to it and I’m still dealing with that but other than that, it’s been a great software and hands down probably the one on use for the rest of my life

Pros

I love most about this product is the fact that you get 5 GB with any iPhone iPad iPod or MacBook for free and then if you run out of that you only have to pay $.99 and you get 2 TB which is amazing it is a steal.

Cons

I don’t like the fact that only 5 GB come with the Apple product that you buy I think it should be more but like I said in the one above Brian nine cents you get 2 TB which is not that bad, but there are some people out here that can’t afford $.99 said to me I wish there was just a little bit of maybe like 10 GB that we got for free instead of just five.

Emery
  • Industry: Telecommunications
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 23/08/2023

Best cloud solution for Apple users.

Excellent product which I've recommended and configured for my whole family.

Pros

It so easily and seamlessly integrates with all my Apple product (iPad, iPhone and Macbook Pro). So many aspects likes configurations, password management, are so well and securely integrated and implemented.

Cons

I find the sharing capabilities of my photos with iCloud are lagging in feature and usability versus the other competitors.

Alternatives Considered

Amazon S3

Reasons for Choosing iCloud

Special offer from Apple

Switched From

Google Cloud

Reasons for Switching to iCloud

Better and easier integration with my iPhones.
Yaroslav
  • Industry: Higher Education
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
4

5
Reviewed on 12/09/2019

Best cloud solution for Iphone, Mac users

I am using icloud almost daily for my personal cloud data movements.

Pros

I really love the simplisity and the integrations that icloud provides. If you have an iphone, mac or any other apple product or several - icloud is a best cloud solution for you.

Cons

Pricing often can be an issues, here, I would really appreciate more flexible plans and solutions for students and families.

Alternatives Considered

Google Drive

Reasons for Choosing iCloud

It's more comfortable to use icloud on apple products, however, I still use google as for many occasions it's better suited and has the google photos integration that I love.

Switched From

Google Drive

Reasons for Switching to iCloud

Apple ecosystem makes all work better.
Luccas
Luccas
  • Industry: Industrial Automation
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
3
Features
5
Ease of Use
5
Customer Support
4

4
Reviewed on 16/10/2021

Great for ease of mind

Easy to use and gives you ease of mind. Have your tech be safe and backed up.

Pros

It takes the stress out of carrying your phone and laptop with you, you know your work is going to be safe and easy to access.

Cons

Sometimes it’s too limited on what you want to do, but the benefits outweighs the cons.

Alternatives Considered

Google Drive

Reasons for Choosing iCloud

I can’t have Google drive on my iPhone as the main backup. So I mix and match with them, but iCloud helps me to have easy access to my files using an iPhone and MacBook.

Switched From

Google Drive

Reasons for Switching to iCloud

Because iPhone is better in my opinion, so I had to go with it.
Anne J
Anne J
  • Industry: Information Technology & Services
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 28/01/2022

Have all your files backed up

In my job I have to save many files, images and notes, with iCloud I can have access to all my files that I keep on my iPhone and iMac and as I take up space I buy the plan that best suits my needs, and I can access these files From any device with my Apple ID, iCloud is accessible from anywhere and from any Apple device or web browser. In my experience, iCloud has the advantage that it syncs very well across all Apple devices. makes automatic backups so my documents are always up to date.

Pros

I like iCloud since this service gives me the opportunity to save and sync files such as images. photos, documents, videos, contacts, books, audiobooks, and the best of all is that they are in a safe place, the best thing about iCloud is that it syncs very well with all apple devices and has one of the best securities compared to other cloud storage services.

Cons

I don't like that they only give 5 GB of free cloud memory, since google drive give 3 times more cloud storage.

Zuhairah
Zuhairah
  • Industry: Internet
  • Company size: 5,001–10,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
4
Ease of Use
5
Customer Support
5

4
Reviewed on 05/06/2021

Better use iCloud for Apple product

Pros

I've used various cloud storage services before, but for a few reasons, iCloud is my favorite. Considering I solely use Apple products, iCloud is really useful. On both the iPhone and the Mac, the integration is seamless. It's simple to set up and use, and you can access the cloud from any of the other Apple devices. iCloud is software with the free option with plenty of cloud storage, and the subscription plan is incredibly affordable for such a good amount of space you get.

Cons

I've had a few issues with iCloud, such as my images not being immediately uploaded to the iCloud and then not being able to view documents stored on my Mac from my phone. The majority of the time, iCloud operates smoothly, but sometimes, one of these bugs occurs. Fortunately, customer service is great, and problems are always resolved quickly.

Daniel
  • Industry: Wholesale
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
4

5
Reviewed on 22/03/2024

Great cloud storage solution!!

Pros

All my files are securely stored, I have access when I need them.

Cons

Payment options and account changes take some time.

Alternatives Considered

Google Drive

Switched From

Google Drive

Reasons for Switching to iCloud

Price and tools available from all my devices.
Nabila
Nabila
  • Industry: Investment Management
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
4

5
Reviewed on 12/05/2021

Apple user will love this

I really depending on this application to safeguard my online files as the security around this application is quite good and one of the top application for mobile cloud storage.

Pros

I recently need to upgrading my iPhone to a new one, and the iCloud really helping me in transferring all the notes and contact list on my old phone to the new phone. No need to to transferring all of my files to my computer first like the old way. It really saving my time in setting up my new phone.

Cons

I don't like the structure or process when deleting the files on the cloud storage. It will need to be selected manually one by one and no option to deleting it all by bulked. The free storage is quite small compared to other cloud storage software has offered.

Skyler
  • Industry: Writing & Editing
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
4
Ease of Use
4
Customer Support
N/A

5
Reviewed on 28/06/2022

iCloud is great for storing photos and videos in the Cloud

My experience with iCloud overall is great while using it to backup all of my photos and videos between my iPhone and MacBook. However, for files and documents, I much prefer to use Google Drive, as it gives much more flexibility.

Pros

I like that iCloud just works seamlessly with Apple products, especially for storing and syncing photos and videos to the cloud automatically with the Photos app. It is also an excellent option for backing up devices such as an iPhone or an iPad. It is easy to use and only takes a minute to set up.

Cons

There is only 5GB of free storage which is significantly less than Google Drive. Also, there is a huge gap between the different paid storage options of 50 GB, 200 GB, or 2 TB with no option in between.

iCloud Drive is also not as good for file management as Google Drive. It only lets you sync a copy of your documents to iCloud, rather than being able to move your files completely to the cloud for online storage to save space on your device.

Alternatives Considered

Dropbox Business

Switched From

Google Drive
Hana
Hana
  • Industry: Accounting
  • Company size: 5,001–10,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
5

5
Reviewed on 16/03/2023

Important part of Apple products

We managed to transfer our client’s and worker’s data from old to new device very easy. In addition it allows to switch between Apple and MS Windows decides instantly. However, version for MS Windows does not offer full access to all functions.

Pros

iCloud is tightly integrated with apple products, perfectly passable and incredibly convenient for Mac and iPhone users in particular. I get all my pictures, documents, mails and so on on secure and safe place. There are frequently backed up, fast uploaded and accessible anytime from every single device (not even Apple device). iCloud also makes it easy to share photos, documents and more with friends, family, coworkers.

Cons

Documents are able to share only with people who have an Apple ID. Unfortunately, access to data is limited from MS Windows devices and we are not able to access all data, but only the basic ones, which is, on the other hand, mostly fully sufficient. Controlling the entire iCloud is too simple and slow in the MS Windows version. Such a design is too simple and does not meet the requirements of the 21st century.

Goma
  • Industry: Nonprofit Organization Management
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
4

5
Reviewed on 26/04/2023

Seamless Integration and Easy Sharing

The seamless integration and ease of use are big selling points, and while the storage limitations can be annoying, the added security and sharing capabilities are definitely worth considering.

Pros

I'm pretty happy with I cloud's service. One of the things I love most about it is how seamlessly it integrates with all of my Apple devices. Whether I'm using my iPhone, iPad, or MacBook, my data is always synced and up-to-date. Plus, the user interface is super easy to navigate. Another thing I appreciate about iCloud is the ability to easily share files and data with others.

Cons

The limited amount of free storage can be a real pain, especially if you have a lot of data to store. I've had to upgrade my storage several times, which can add up over time. Additionally, while iCloud can be accessed from a web browser on non-Apple devices, it's not as seamless as it is on Apple devices. And if you're not heavily invested in the Apple ecosystem, you may find that iCloud doesn't meet all of your needs.

Nathan
Nathan
  • Industry: Computer Software
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
2
Features
3
Ease of Use
4
Customer Support
N/A

4
Reviewed on 18/07/2019

iCloud - The Default Storage Choice for Apple Users

Pros

iCloud is Apple’s answer to Google Drive and other online storage options. I have used it for slightly over 2 years and there are some areas where it works and other areas where it doesn’t work. Here are my thoughts on it:

1. iCloud works better if you in the Apple ecosystem. If you live and breathe Apple, iCloud can seem magical and wonderful all in one. It works for syncing documents, contacts and backups and it is all done securely. If you have multiple devices, simply logging into your Apple ID gives you access to all your iCloud content.

2. iCloud drive allows you to easily share documents between devices and with Apple features like continuity allows you to pick up work and other things on another device. This is probably the best feature of iCloud in my opinion.

3. The Files App and Finder allow you to view and share, delete and edit cloud based documents. If you have specific apps linked to iCloud drive, you will find it easy to see the changes in near real time.

4. I consider the entry level 5GB to be a con but on the flip side, the pricing for other storage tiers feels fairly reasonable in my opinion. I just wish Apple started out at 10GB not the measly 5GB.

5. The Find My iPhone/Mac feature is just genius. I lost a phone a few months ago and was able to login and block if from being used within minutes after it was taken.

Cons

As mentioned before, I do not think 5GB cloud storage makes any sense in 2019. I found that within a few weeks, I was already using 90%+ of my storage.

If you have a Windows laptop, I wish you good luck making iCloud work well there. You may download an app that installs it on your computer but it seems it is only good for iCloud Photos but it is not as intuitive and functional as if you were on a Mac or iOS device.

I am also not sure if iCloud can be business friendly, it seems more tailored to individuals and families. If you ask me, Dropbox, Google Drive and OneDrive do more on the business front compared to Apple. So for personal use, yes sure, but for business, you are better off looking elsewhere.

Tevin
  • Industry: Computer Hardware
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Features
4
Ease of Use
4
Customer Support
3

5
Reviewed on 27/12/2023

Among the top cloud storage options

For backing up and saving my stuff on the cloud, iCloud is quite helpful. It helps me free up phone storage, and I now only keep on my phone the files and documents that I typically need for offline access.

Pros

It's really easy and efficient to use iCloud to save all of my documents, photos, videos, audio files, and contact information on the cloud. There is no restriction on the size of files that can be uploaded to the storage, regardless of their size. As long as I use the same Apple ID on both phones, switching between my old and new phones is seamless and I can retrieve my data.

Cons

Using this program to manage emails and files is a real pain. The search function displays results far too slowly, and frequently returns results that have nothing to do with the phrase I typed. In addition to being sluggish, the synchronized process requires some time to load on my other device.

1,714 reviews