Jibble Reviews

4.9
Overall rating
Reviews

4.9
Overall rating
Reviews
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User Reviews Overview

About Jibble

The 100% free time tracking software, used by thousands around the world including Tesla, Pizza Hut, Hyundai, the UK'S National Health Service, and Skanska. It's free for unlimited users. Instant facial recognition and GPS...

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Feature ratings

Value for Money
4.8
Features
4.7
Ease of Use
4.8
Customer Support
4.7

Browse Jibble Reviews

1,037 of 1,038 reviews
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Sammad
Sammad
  • Industry: Mechanical or Industrial Engineering
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 09/08/2019

Transformed the way we run our business

As previously stated no issues so far and makes life a lot more simpler

Pros

Accessibility, Ease of use, traceability and reports just to name a few

Cons

Honestly cannot say that there was anything that I disliked, however if you could integrate with IoT devices to automate the process.

Alternatives Considered

ActivTrak

Reasons for Choosing Jibble

Jobber is our main CRM but was not as advanced as Jibble i.e. Geolocation

Reasons for Switching to Jibble

Jibble seems easier to use and better rteviews

Response from Jibble

Thanks for the 5 stars, Sammad!
have

Integration to IoT devices sounds cool but at the moment, we don't have that as a priority.

Again, thanks for letting us know how much Jibble has transformed the way you run your business.

- Jibble Team

Replied 14/08/2019
Juan Alberto
  • Industry: Transportation/Trucking/Railroad
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
4
Features
5
Ease of Use
4
Customer Support
4

4
Reviewed on 20/08/2024

Never thought I would find this app

It has been awesome so far. I'd love that the free version allowed me to download reports but it's not a huge issue. I am definitely gonna try the paid version soon.

Pros

The different features that allow me to manage the working hours of my team and security measures.

Cons

The only thing that I didn't like at all is that the main website didn't provide clear instructions to use the kiosk mode.

Alternatives Considered

Clockify

Reasons for Switching to Jibble

Because for now I have not had time to check the other tool.
Jacqueline
  • Industry: Entertainment
  • Company size: Self Employed
  • Used Daily for 1-5 months
  • Review Source
Value for Money
1
Features
1
Ease of Use
3
Customer Support
1

3
Reviewed on 08/03/2022

Take Caution when entering billing info

I tried it, I forgot to remove my free trial billing information and ended up subscribing. When I realized I didn't like it, I canceled my subscription. But they kept taking it out of my account. Thinking I maybe didn't cancel, I went to log back in but it said I had to sign up again, no account existed. I contact CS on Feb 7, no resonse. I contact CS again on Mar 7 and they said my account was active. They had the right email address but again, no account when I tried to log in. I have since sent them screen shots to show no subscription service. They tell me I am in the system, but there is ABSOLUTELY no way to cancel a second time. Not sure why CS just can't cancel. It's absurd and at this point they owe me. $30.00

Pros

Not much. I thought it would work for me, it didn't.

Cons

It wasn't user friendly and not for someone like me who logs independant contract hours. The location is off as well.

Response from Jibble

Hi Jacqueline,
First of all, thanks for the comments. We have since resolved this matter, but it took a bit longer because there were confusions with the two accounts you have in our Jibble 1 and Jibble 2 platforms. We hope to see you again one day.

Replied 08/04/2022

Top Jibble Alternatives

Joaquin
  • Industry: Medical Practice
  • Company size: 201–500 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 13/05/2024

Excellent performance

Pros

The customer-friendly interface and the easiness of use.

Cons

Sometimes it could have bugs when trying to clock out or going to lunch break.

Ali
  • Industry: Consumer Services
  • Company size: 51–200 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 15/08/2024

Would Definitely Recommend

My overall experience with Jibble has been positive. The platform is reliable and offers a seamless way to track time and attendance, making it easier to manage work hours and productivity. The mobile app and integrations are particularly useful, allowing flexibility and automation in time tracking. While the setup requires some effort, once configured, the system runs smoothly. The customer support is responsive, which adds to the overall satisfaction. However, some advanced features being locked behind a paywall can be a limitation for those looking for a fully-featured free solution.

Pros

What I liked most about Jibble was its intuitive and user-friendly interface, making it easy to track time and attendance. The mobile app is particularly convenient for clocking in and out on the go, and the ability to generate detailed reports helps in efficiently managing team productivity. The integration with other tools also adds a lot of value, streamlining workflows.

Cons

What I liked least about Jibble was that the initial setup and customization could be a bit time-consuming, especially for teams with specific needs. Additionally, some of the more advanced features, like detailed analytics, are only available in the paid versions, which might be a limitation for smaller businesses looking for a more comprehensive free solution.

Akhilesh
  • Industry: Computer Software
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 09/08/2024

Efficient and User-Friendly Time Tracking Solution

My overall experience with Jibble has been very positive. The platform is well-designed, making it easy to onboard our team and start tracking time right away. The automation features save us a lot of time, and the insights from the reports have improved our productivity. While there are a few areas for improvement, such as the mobile app and reporting customization, Jibble has significantly streamlined our workflow and enhanced our time management practices

Pros

I really appreciate Jibble's user-friendly interface and seamless integration with other tools. The time tracking feature is incredibly intuitive, making it easy for our team to log hours and track productivity efficiently. The real-time reports and analytics have been a game-changer, providing us with valuable insights that help streamline our operations.

Cons

While Jibble is a fantastic tool overall, I found that the mobile app could use some improvements in terms of speed and responsiveness. Additionally, it would be great to have more customization options for reporting to better fit our specific needs. Despite these minor issues, the platform is still highly effective for our team.

Dilusha
  • Industry: Real Estate
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
3

5
Reviewed on 05/08/2024

Very Good product

Satisfied and highly recommend if you are startup

Pros

I love how its so easy to use and the feature which allows to track the location as my work requires tracking the employees who work outside

Cons

limited seats. Atleast 10 seats should be given for free

Salim
  • Industry: Computer & Network Security
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 29/08/2024

About my Jibble's experience

My overall experience with Jibble has been positive, especially in the context of its primary function as a time-tracking tool

Pros

Jibble’s interface is clean and intuitive, making it easy for users to clock in and out, track hours, and generate reports without a steep learning curve

Cons

While the free plan is great for basic time tracking, it’s quite limited compared to the paid plans

Verified Reviewer
  • Industry: Outsourcing/Offshoring
  • Company size: 51–200 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
4

5
Reviewed on 14/08/2024

Jibble feedback for quality check

I've had an awesome experience using it. The tracking feels accurate, and I plan to use it regularly. Overall, it's been a great experience.

Pros

The interface is user-friendly and easy to navigate, making it accessible on both mobile and PC. The time tracking feature is efficient and reliable.

Cons

Sometimes, after refreshing, the tracker doesn't appear, requiring a restart. This is a significant issue that needs to be addressed.

Verified Reviewer
  • Industry: Information Services
  • Company size: 51–200 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

4
Reviewed on 27/08/2024

Great Tool for day-to-day activities

Overall, Jibble has been a solid tool for time tracking. It’s made our lives easier by simplifying how we manage attendance and track time.

Pros

I love how easy Jibble is to use. The interface is clean and straightforward, so it doesn’t take long to get the hang of it.

Cons

It’s a bit slow sometimes, especially when I’m trying to clock in or out quickly.

João
  • Industry: Information Technology & Services
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
N/A
Features
4
Ease of Use
5
Customer Support
N/A

4
Reviewed on 27/03/2020

Good for Clocking In/out Business Team Tracking, not as good for Project Milestones

Simply measuring my hours. Ideally, I could measure projects milestones as well(but based on my next responses you will see why I do not).

Pros

The fact I can see weekly, monthly and that I can edit my clock-ins and outs.

Cons

The fact that it has to be sync. with google time. Not entirely sure what happens, but sometimes I press I clock-in on the phone and it just does not. No register stays on the phone. I believe it might be due to wireless connection though, yet no warning is given on the mobile application, at least that I am aware of.

Response from Jibble

Hi Jo?o,

Thanks for leaving a review! Jibble doesn't have project milestones which is typical for a Project Management app which we are not but we are glad that it serves the purpose for your time tracking.

For the mobile app issue, kindly reach out to our support team via email ([email protected]) or via in-app chat. Internet connection plays a big role in the mobile app's performance but we have to check the root cause of any issues that you may encounter so please do reach out to our support team whenever you encounter any trouble.

-Jibble Team

Replied 01/04/2020
Kamel
  • Industry: Marketing & Advertising
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 31/08/2023

My Glowing Experience with Jibble Time Tracker

From the moment I started using Jibble, I noticed a remarkable improvement in how I organize my tasks and manage my projects. The user interface is clean, intuitive, and incredibly user-friendly, making it easy for even tech novices to dive right in. Setting up projects, tasks, and tracking time has never been more seamless.One of the standout features for me is the flexibility that Jibble offers. Whether I'm working solo or collaborating with a team, the platform adapts effortlessly to my needs. The ability to track time across various projects and clients simultaneously has streamlined my workflow and eliminated the need for clunky spreadsheets or manual time logs.Jibble's real-time tracking is a revelation. I can see exactly how much time I'm spending on each task, allowing me to make data-driven decisions about my work patterns. This level of insight has not only helped me become more efficient but has also enabled me to allocate time more effectively, ensuring a healthy work-life balance.

Pros

The reporting and analytics feature is a goldmine. The detailed reports provide a comprehensive overview of my time allocation, helping me identify trends and areas for improvement. It's like having a personal productivity coach right at my fingertips!In a world where time is our most precious resource, Jibble Time Tracker is the ultimate tool for harnessing it effectively. If you're looking to enhance your productivity, gain insights into your work patterns, and simplify time management, I wholeheartedly recommend giving Jibble a try. It's a decision you won't regret!

Cons

Positive experiences are a rarity for me, making it possible that the aspects I came across didn't bring forth any notable downsides in my case.

Marlaina
  • Industry: Marketing & Advertising
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 06/04/2024

Awesome Tool

I absolutely love this program. I was so glad i stumbled upon it. It has become an important part of organizing and tracking in my business.

Pros

This is a versatile program that really lends itself well to any type of working situation. My small business currently uses Jibble for project time tracking and i have used it for overall employee time management and tracking too. It is very easy to use on mobile, pc or integrating it into another app. I have really loved that I can intergrade it into slack which helps streamline everything I need. You get alot with the free version and even more when you pay.

Cons

There really isnt much I like about Jibble.

Alternatives Considered

monday.com

Reasons for Switching to Jibble

It had all the features I needed for my business. I liked how easy it was for all users to set up and use.
Patricia
  • Industry: Media Production
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 09/04/2022

Jibble with ease

Jibble allows my crew to clock in remotely, which has allowed me to move them out of the office and take my entire department remote. Thank you Jibble.

Pros

Jibble has made it easy for my team to clock in and out and for me to easily manage their time. It was easy to set up and has been easy to use.

Cons

At the moment, Jibble offers the options I need.

Response from Jibble

Hi Patricia! Thank you so much for your feedback. We are always glad to hear you enjoy using Jibble!

Replied 18/04/2022
phoenix
  • Industry: Security & Investigations
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 07/02/2024

fab for all business

over all I have a very positive experience with this company and I will continue to use it, I have recommended this company to other businesses I work with. I also like the way you can customise it so it cuts down on any miscommunication over start and finish times

Pros

I like the fact that has a free option so that small businesses like mine can get professional help for less. also the support is always there and that is another reason why I will stay will Jibble, the ease of use is a massive plus

Cons

i did have one niggle with it as if you are working past midnight then you had to check that day to get the full working hours but that has now been rectified

Mark
Mark
  • Industry: Facilities Services
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
5

5
Reviewed on 02/11/2020

Excellent and Easy to use

Very simple to set up for admin, quick and easy set up and use for it's users. Overall, it's a very easy to use tool which gives you peace of mind that your employees are on site for health & safety reasons and it logs employee hours for payroll.

Pros

Very simple for employees to use and set up themselves.

Cons

Sometimes it doesn't log when an employee is in a bad internet signal area. (There is an off-line mode but that requires turning on and off which can be complicated for some users, especially elderly users)

Response from Jibble

Jibble's ease of use is King!

For the offline mode, it is best that you turn off the wifi and data when you have poor internet so the app won't keep trying on connecting online. Improvements on the offline mode will come out in the coming months so another good stuff to look forward to.

Replied 04/11/2020
Jennifer Love
  • Industry: Legal Services
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
1

5
Reviewed on 05/01/2022

Fabulous website/app for tracking time and project management

Our payroll is much more accurate with our Jibble timesheets, and so is our client billing - we don't end up missing out on income due to lack of detail in timesheets.

I did have a bad experience with customer service. I added my personal (non-business) payment info 2 days before my trial was up, hoping to pay for the monthly service personally so I could show upper management that the software was worth the investment. That day my card was charged for the full annual payment. When I contacted customer service, I was given the run-around, asked to submit "screenshots" for "proof" that the website said 2 days left in my trial and that I hadn't picked the annual plan, and told that I agreed to the full year's payment up front. Once I sent the proof, the representative said she would talk to her manager and get back to me. It's been over a month and I never heard back, and I had to eat that entire year's payment. That was very frustrating.

Pros

It's simple to use, easy to learn, and quick and painless to implement in our office. Everyone got on board quickly! The management loves the detailed notes about time spent on each project.

Cons

We wish labeling projects were easier. For example, we have different areas of our business, and it would be nice to be able to label a project "area 1" and also have the client name without having to create a "client name area 1" project for every single client we have. We have clients that cross areas and we'd rather be able to keep the client names consistent and be able to apply labels within that client name/project.
We also hope for more customizable timesheet exporting. The raw data as exported isn't appropriate for submitting to upper management, and requires formatting and editing. It's also strange that when you choose "include detailed notes from time entries" that it comes on a different sheet in the workbook that needs to be cut, pasted, and then matched with the appropriate time entry - that's a huge time waster for us.

Jessekiel
  • Industry: Information Technology & Services
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
4
Customer Support
5

4
Reviewed on 17/05/2023

A great tool for clocking in and out for employees online

Jibble is the first time tracking tool I've ever used in a company and it was a great experience.

Pros

Has a simple but practical interface so that you can achieve your goals with their features like clocking in/out and tracked hours based on days, months etc. Also, the clocking options are now much more intuitive since I don't get easily misclick the wrong timing option (like accidentally clicking time in before when I meant to time out). More with this feature, I am able to edit the time I wanted to clock or time tracked.

Cons

I wish there is an option to disable face recognition and capture in the app version and have it direct clocking in/out as same with the website. Also it would be nice to have a notification to remind the users to take a lunch break within the usual break time and usual shift schedules so we won't forget to clock in/out

Weldon
  • Industry: Farming
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
N/A

5
Reviewed on 02/08/2019

Excellent product

Really like that my employees can Jibble in/out from the job site. It seems they more readily keep track of their time this way rather than on a paper time card. I also like the fact that at payroll time I can just log in and see all the times without having to collect time cards.

Pros

-Ease of use
-Simple to edit Jibble in/out when needed
-Aesthetics

Cons

It would be nice to have a place where I could make a list of jobs or projects and where employees could pick what they would like to do and then check them off without the need to assign those jobs or projects to a specific employee.

Alternatives Considered

QuickBooks Time

Reasons for Switching to Jibble

Price

Response from Jibble

Hi Weldon,

Thanks for the 5 stars! We appreciate your feedback but it looks like it's leaning more towards a project management feature. I can see the value in that though it is not on our roadmap. I'll put that in our feature request list for now.

Glad that JIbble helped you manage your team's time and attendance efficiently!

- Jibble Team

Replied 13/08/2019
May
May
  • Industry: Computer Software
  • Used Weekly for 6-12 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 14/12/2017

Simple, efficient and good value for your money

Easier way to log in hours for different clients and track improvement of workflows.

Pros

Jibble allows you to create a team and create clients, which for our business, being able to log in hours for each specific client is crucial and huge help for billing, estimating workflow success and improving and optimizing workflow strategies. Being able to know how many hours we've spent in a certain project is essential for our improvement as a tech team. I like that we can also see weekly summary, edit and allocate to a specific client. We use Slack a lot and I love that you can log in and out from slack directly, you don't even need to open Jibble. Super efficient and easy to use.

Cons

The only think I haven't found yet is the ability to create a project your team is spending hours on. So far, I have done it using the client tool, I create a 'client' for every project that is owned by our company and then have the team log their hours there, but it would be nice if you can actually create projects as easy as you can create clients and log in hours in. Not being able to merge team members is a little bit frustrating (one of my team members created a team member using another email account and it appears as an extra team member) so I tried to merge them, into the same member profile but you can't.

Response from Jibble

Great to hear that Jibble is helping your business, May! We are always working on our product and a project management feature/power-up is something on our long term roadmap, so make sure to check our updates once in a while.
Regarding your feedback on merging team members, I've shared that with the development team so that they are aware that you're seeking this feature.

Replied 18/12/2017
Andrew
  • Industry: Construction
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 09/05/2024

Recommended time tracking app

The application has always done what I needed it to do which is why I've remained using Jibble for 5 years

Pros

I like the low pricing and the online support

Cons

I have no issues with Jibble what so ever

Alternatives Considered

QuickBooks Online
Lioul
  • Industry: Computer Software
  • Company size: 10,000+ Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 26/05/2024

My Experience on Jibble

I am very satisfied with the functionalities of Jibble and I don't need I need any other software.

Pros

- Easy to navigate and set up, making it accessible for teams of all sizes.
- Offers a generous free plan with basic features, which is suitable for small teams or startups.
- Strong mobile app support for iOS and Android, facilitating time tracking on the go.
- Integrates well with various tools such as Slack, Trello, and Asana, enhancing workflow efficiency.
- Provides facial recognition for clocking in and out, adding a layer of security and reducing time theft.

Cons

- The free plan lacks some advanced features that are available in paid plans, which might be limiting for growing businesses.
- Reporting features are somewhat basic compared to other tools, potentially requiring additional manual effort for detailed analysis.

Sergio
  • Industry: Marketing & Advertising
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 31/07/2019

Value for your Money

We've found that overdelivery is an issue and by measuring all our activities, we've been able to adjust the time used for each of our clients.

Pros

Jibble is really easy to use and the benefit is huge comparing it to its cost. It has improved our way of executing tasks and helped us in finding weak spots on our time distribution.

Cons

I think the mobile app can improve and be as complete as the web version.

Alternatives Considered

Harvest and Asana

Reasons for Switching to Jibble

Price and simplicity

Response from Jibble

Hi Sergio,

We are incredibly grateful that you took the time out to leave us this wonderful review!

We are always striving hard to improve our software particularly the mobile app though we take it slow and ensure that all updates will go out smoothly. For additional feedback, please don't hesitate to reach out to our Support Team. We'd love to hear move about your suggestions.

- JIbble Team

Replied 05/08/2019
JD
  • Industry: Medical Practice
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 12/01/2021

Jibble Product Review

I am currently using Jibble to keep track of my work hours. To ensure that the amount of hours I am working is tracked and proven with the location and photo as proof.

Pros

The product is user friendly and works welll accross devices. The time tracking features is extreamly helpfull as well as incorporating lunch breaks in the total hours worked per day. As I am currently not paid for my lunch breaks this assist me greatly to determine how many hours I owe to my company.

Cons

There are a few features that I would recoment and would benefit greatfly from.
- To be able to display the hours and days in a callender view and be able to edit and add time from the callender view, currently it takes you into the day view and from there you can edit. This is very time comsuming when correcting entries of past dates.
- When viewing the collective data on the site it would be benneficial to see a summary of the total lunch hours. Currently you can only see the total lunch hours when exporting the information.
- To be able to add in the days you are on leave other than public holidays and have those hours automaticly added to the end of month total. This is for paid hours.
- To be able to export the callender in a calender format such as Google Callender intregration.

Response from Jibble

Thanks for the review and the feedback.

These are all forwarded to our Product Team so they are aware of what you are looking for. Leave Management is in the works and we'll let you know once it is out.

Replied 04/02/2021
Mary Grace
  • Industry: Education Management
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 24/07/2023

My experience in using Jibble

The business problem the Jibble solve is the use of technology in time in and out of people. My overall experience with Jibble is that it is very convenient to use and user friendly meaning I can easily understand the app when I use it.

Pros

I like most about Jibble are the following1. JIbble app can be use in my mobile phone. When I enter the school premises I can just click the app then time in.2. If I forgot my mobile phone I can use my desktop or laptop to time in and out.3. When there are times that we need to work from home I can use Jibble to time in and out.

Cons

None actually, except for sometimes it is hard to load, but I don't think it the app problem but the internet.

1,037 reviews