Incident Management Software

Formerly known as Jira Service Desk, Jira Service Management is an IT service management solution that unlocks high-velocity teams. IT is in the midst of rapid transformation to build capabilities that enable quick delivery of... Learn more

Datadog is the monitoring, security and analytics platform for developers, IT operations teams, security engineers and business users in the cloud age. Datadog's SaaS platform integrates and automates infrastructure monitoring,... Learn more

Freshservice is a cloud-based IT Help Desk and service management solution that enables organizations to simplify their IT operations. The solution offers features that include a ticketing system, self-service portal and... Learn more

ServiceDesk Plus is a help desk management platform. It includes core help desk and IT management applications, as well as project management, contract management and features for ITIL (information technology infrastructure... Learn more

The Splunk Enterprise platform allows users to process and index most forms of data in their native format. It includes data indexing tools, which enable users to locate specific data across large data sets. The software is... Learn more

New Relic One is a cloud-based network monitoring and observability platform designed to help businesses analyze, optimize and troubleshoot software stack. Features include real-time alerts, serverless monitoring, incident... Learn more

Site24x7 is a cloud-based website and server monitoring platform that helps small to large size businesses monitor websites, servers, clouds, networks, applications and real-time users. The platform enables users to derive... Learn more

Intellect provides a flexible enterprise Quality Management Software (eQMS) solution and platform designed to meet any FDA and ISO compliance requirements, as well as digital transformation goals. Built on the Intellect Compliance... Learn more

Effivity is a cloud-based compliance management solution that helps users to integrate their businesses with ISO compliance and manage their quality, safety, health and environment (QHSE) certifications. It offers various quality... Learn more

Resolver’s risk management software is a cloud-based solution for midsize to larger enterprises that serves customers across a variety of industries and business needs. These industries include banking and financial services,... Learn more

Are you struggling with uptime and being on-call? Is your company still using spreadsheet for on-call scheduling and phone trees for alerting? It doesn't have to be that way. iLert is a software for alerting and on-call management... Learn more

Falcony is a cloud-based application fit for mobile and tablet use. It can be used by businesses of all sizes. This tool is made to improve facilities/property management. It allows users to customise audit templates and score... Learn more

HaloITSM is a cloud-based platform designed for ITIL-aligned service delivery. This solution can be used by organizations of all sizes in a variety of industries. With features like incident management, a customizable knowledge... Learn more

GoAudits is an all-in-one inspection platform that helps retail chains, telecommunication companies, food manufacturers, construction companies conduct standard, quality, and safety audits. Businesses can easily plan and schedule... Learn more

Mint Service Desk is a cloud-based ITSM solution designed to help businesses monitor, track and exchange information about resources with external and internal stakeholders. It enables organizations to register, monitor and... Learn more

SnapComms is an Everbridge Company - The only end-to-end critical event management and employee communication solution in the world. Designed with all workplaces in mind, our software bypasses email to inform and engage every... Learn more

Enablon is a cloud-based environment, health and safety (EHS) management solution that helps organizations track the use of natural resources. Enablon allows users to create action plans and ensure proper follow-ups with... Learn more

CTM360 is a digital risk protection platform that detects, manages, and responds to threats and vulnerabilities across the Surface, Deep & Dark web. Subscribers of the CTM360 platform get access to external attack surface... Learn more

Infraon Desk is an integrated platform to support your entire IT service management journey. It has the rare distinction of being certified as ITIL v3 compatible for 13 processes by Pink Elephant. You don’t need to make hefty... Learn more

Safety Observations (BBS) Management Software is a centralized tool for managing all aspects of workplace safety. The software helps organizations capture and analyze employee observations, enhance job safety analysis and... Learn more

Komodor is a Kubernetes-native platform that empowers dev teams to troubleshoot efficiently and independently. Some of the main features of this platform include: - Full view of all changes in your K8s system that shows users... Learn more

Slack is a cloud-based project collaboration and team interaction tool designed to facilitate communication across organizations. The solution caters to various industries, including media, research, technology, education,... Learn more

Service Cloud from Salesforce is a cloud-based customer service management solution that is designed to initiate customer service activities from anywhere. Built on the Salesforce1 Platform, Service Cloud works to centralize and... Learn more

PagerDuty is an incident management solution for monitoring systems and triggering alerts. Key features include monitoring aggregation, event grouping, real-time collaboration, mobile incident management, user reporting and... Learn more

iAuditor by SafetyCulture is an inspection checklist application that allows users to build checklists, file reports and conduct inspections through a tablet or mobile phone. The solution is designed for a wide range of industries... Learn more

xMatters is a cloud-based incident management solution designed to help businesses of all sizes automate identification, prevention and resolution of IT issues. Features include dynamic toolchains, real-time notifications,... Learn more

Zoho Creator is an all-in-one low-code application development software platform that is designed to help businesses digitize their business operations without the hassle of traditional development. The solution enables profession... Learn more

Opsgenie is a cloud-based ITSM and issue tracking solution that helps development and operational teams make strategies for service disruptions and remain in control at the time of incidents. It comes with native applications for... Learn more

AlertMedia is a cloud-based emergency notification solution that enables businesses across multiple industry verticals such as energy, telecom, manufacturing, healthcare, transportation, government and education to keep staff... Learn more

The Rave Alert mass notification system gets the right message to the right user at the right time from any internet-connected device. Send your message from anywhere to anywhere in a matter of seconds. It only takes three clicks... Learn more

Cority offers a cloud-based, enterprise quality management and compliance software solution for midsize to large global manufacturers. It is suitable for manufacturers that operate in industries such as automotive, aerospace and... Learn more

Ensure customers find your most valuable digital content with 24/7 website monitoring from ContentKing, now part of the #1 enterprise organic marketing platform from Conductor. Website changes happen, and they happen fast.... Learn more

Safesite is a cloud-based software that helps construction and real estate businesses design and conduct inspections and audits to record safety issues and ensure a secure workplace. Organizations can log hazards, define... Learn more

Freshstatus is a status page and an incident communication software. Create a hosted and branded status page with just one click. Manage Incidents and communicate status updates in real-time with your teams and customers. New... Learn more

Donesafe provides an online all-in-one EHS (Environmental, Health & Safety) management software solution that connects all workers across an organization. Donesafe supports all industry types and organizations large and small.... Learn more

Panopta is an infrastructure monitoring solution that helps businesses track server, application and network performance across cloud, on-premise and hybrid environments. The built-in incident hub allows team members to identify... Learn more

Dotcom-Monitor is a cloud-based website monitoring solution that helps users improve the performance, functionality and uptime of their web services, web pages, web applications and IT infrastructure. Key features include a... Learn more

Onspring is a cloud-based, no-code software for reporting, analysis, process management, and coordination. Our connected solutions for Governance, Risk & Compliance, ITSM, and Business Operations create efficiencies for your... Learn more

Regroup is a mass notification solution that helps businesses in education, healthcare, hospitality and other industries send and receive alerts via multiple communication channels. The GeoFence messaging functionality enables... Learn more

A1 Tracker Contract Management Software is a cloud-based contract management & lifecycle platform. A1 Tracker's features include contract approval workflow, documents, vendors, audits, reminder notifications, templates,... Learn more

HammerTech empowers Owners, Engineers, and Contractors to reduce operational costs, improve safety and reduce insurance premiums by managing all areas of operations and safety in a single connected jobsite solution. Manage... Learn more

EcoOnline EHS is recognised as the most user-friendly EHS software solution on the market. With an innovative approach to user accessibility and business intelligence, EcoOnline engages all users to efficiently record data and... Learn more

WorkClout is a quality management platform for automotive parts manufacturers. Our software helps streamline & automate internal audits, document control, visual inspections, training, and preventive quality design. With... Learn more

The Fusion Framework System is a risk and resilience platform designed to help businesses understand how their business works, how it breaks, and how to put it back together again. Fusion's software helps organizations visualize... Learn more

ConnectWise SIEM (formerly Perch) is a threat detection and response management solution that allows organizations to design, deploy and manage custom cybersecurity programs. The platform includes a threat hunting functionality... Learn more

Salus Pro is an EHS management solution that allows businesses to streamline field service operations via reporting, time tracking, digital forms and more. It provides mobile applications for iOS and Android devices, which lets... Learn more

Tandem's web-based application is designed to manage the compliance burden of information security regulations and improve the security posture of each of its users. Tandem is a business-to-business software as a service (SaaS)... Learn more

Better Uptime is a website monitoring solution designed to help businesses track errors or issues, manage incidents and share system status via branded pages with customers. Supervisors can configure notifications based on an... Learn more

FORM OpX is a field service solution that provides tools that aim to optimize the workflow involved in traditional field service operations. Based on a variety of responses, the system triggers events that are situationally... Learn more

Urbest is a cloud-based solution designed to help real estate professionals, service providers and tenants manage properties and track issues. The software enables property owners to initiate group discussions and organize data... Learn more