LiveAgent is an online Help Desk solution for e-commerce businesses at the small and midsize levels. The platform offers live chat application, ticket management, online self-service portals, and change and license management,... Learn more
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Freshchat is the modern messaging solution that delivers effortless customer service for the digital-first customer by bringing together artificial and human intelligence across messaging channels. Key-Value Propositions 1.... Learn more
Vision Helpdesk is a cloud-based ticket management solution for businesses of all sizes across multiple industry segments. This software allows businesses to automate ticket workflow using rule-based criteria and centralize the... Learn more
Zoho Desk is a cloud-based help desk solution from Zoho Corporation, catering to businesses of all sizes. Key features include management of customer support tickets, a customer support portal, contract management and report... Learn more
Zoho SalesIQ is an all-in-one customer engagement, live chat, and analytics platform to unify your marketing, sales, and customer support efforts, giving your customers a great experience, and boosting business growth. Get to... Learn more
EngageBay is an integrated marketing, sales, support and CRM solution designed to help small to midsize enterprises acquire, engage and convert website visitors into customers. The cloud-based platform lets businesses use... Learn more
Service Hub is a cloud-based customer service platform designed for small to large businesses manage contacts, requests, deals, appointment schedules and more. Key features include reporting, lead generation, marketing automation... Learn more
Powered by ZoomInfo’s B2B data, ZoomInfo Chat perfectly balances human-first, highly-targeted experiences for your most important visitors. ZoomInfo Chat has the ability to create highly scalable personalized AI-driven nurture... Learn more
The whole purpose of REVE Chat is to increase customer engagement and help businesses get more leads. You can use it on Facebook Messenger, for both lead generation and customer support. It comes with Live Chat, Chatbot, Video... Learn more
HelpOnClick is a cloud-based live chat and help desk solution for businesses of all sizes. Key features include real-time traffic monitoring, web and mobile apps, social media integration, advanced reporting and virtual agents.... Learn more
LiveCaller is a live chat solution designed to help businesses connect and communicate with customers via calls, messages, third-party tools and co-browsing capabilities. Agents can maintain a record of phone calls, store... Learn more
Messaging Studio is a communication solution for Salesforce tools that helps businesses manage customer interactions across multiple channels via a unified portal. The application sends real-time alerts, which enables agents to... Learn more
Kindly is a conversational AI solution that enables brands to build customer experiences that boost online sales and improve customer satisfaction. This solution is suitable for businesses with online shoppers and buyers. Kindly... Learn more
Slack is a cloud-based project collaboration and team interaction tool designed to facilitate communication across organizations. The solution caters to various industries, including media, research, technology, education,... Learn more
WhatsApp enables businesses to connect with customers using real-time chat. The app can be used to answer customer questions in real-time while highlighting products and services. Users can create business profiles on WhatsApp... Learn more
Zendesk is a cloud-based help desk management solution offering customizable tools to build customer service portal, knowledge base and online communities. The solution offers a customizable front-end portal, live chat features... Learn more
Freshdesk is a cloud-based customer service software that helps businesses provide effortless service across every customer touchpoint. Freshdesk empowers businesses to monitor customer conversations across email, phone, chat,... Learn more
Pipedrive is a web-based Sales CRM and pipeline management solution that enables businesses to plan their sales activities and monitor deals. Built using activity-based selling methodology, Pipedrive streamlines every action... Learn more
LiveChat is an all-in-one customer service platform helping brands deliver superb customer service while boosting their sales. LiveChat is intuitive, easy to use, and fully customizable, to naturally blend in with any website.... Learn more
Intercom is the only complete Customer Service solution that provides a seamless customer experience across automation and human support, delivering increased customer satisfaction while reducing costs. We're building a future... Learn more
Specifically designed for customer-centric businesses, TeamSupport's customer support software provides you with the tools needed to fully understand and meet your customers' needs. Expanding far beyond just ticketing management... Learn more
Service Cloud from Salesforce is a cloud-based customer service management solution that is designed to initiate customer service activities from anywhere. Built on the Salesforce1 Platform, Service Cloud works to centralize and... Learn more
Bitrix24 is an online workspace for small, medium, and large businesses. It features over 35 cross-integrated tools, including CRM, tasks, Kanban board, Gantt chart, messenger, video calls, file storage, workflow automation, and... Learn more
Userlike is the leading software for live chat and customer messaging in Germany that offers businesses a central inbox for all messaging channels such as website chat, WhatsApp, Facebook Messenger, SMS and more. From here, all... Learn more
Birdeye is the highest-rated all-in-one reputation and customer experience platform for local businesses and brands. Over 100,000 businesses use Birdeye’s all-in-one platform to effortlessly manage online reputation, connect with... Learn more
Olark is a cloud-based live chat solution that enables businesses to interact with customers through their website. Key features of Olark include automated messages, team management, real time reporting, searchable transcripts... Learn more
Podium is an award-winning marketing and communication platform that uses text messaging to help local businesses improve their online reputation, convert more leads, and retain more customers. Podium's all-in-one inbox... Learn more
Chatra is a cloud-based live chat platform for small businesses and e-commerce retailers. It helps users increase their online sales and conversions. Businesses can wait for web visitors to ask a question and answer it in... Learn more
Tidio Chat is a cloud-based live chat platform suitable for integration into any company’s website. It includes a customizable interface that lets companies make the live chat interface match the look and feel of existing online... Learn more
Zenvia Conversion (formerly Sirena) is a live chat software designed to help businesses in the eCommerce, retail, education and other sectors respond to customer queries via WhatsApp, Facebook Messenger and Instagram. The... Learn more
3CX Phone System is an open standards communications solution, suitable for any sized business that wants all the features of an advanced contact center at a fraction of the cost. 3CX can take your business communications to the... Learn more
Pure Chat is a live chat platform designed to let small and midsize businesses add live chat functionality to websites. It integrates with a variety of website management platforms, including Wordpress, Squarespace, Shopify and... Learn more
Broadly is a reputation management solution that helps businesses in automotive, construction, medicine and other industries streamline operations related to lead capture, mobile payments and feedback collection. It provides a... Learn more
Text Request is the business texting platform built to ignite customer engagement. We’ve crafted plug-and-play messaging solutions to your everyday communication problems, so you can cut through the noise and connect with... Learn more
Drive your online sales through conversations. Smartsupp helps businesses deliver a personalized online shopping experience that drives sales by combining live chat, chatbots and video recordings, allowing you to genuinely... Learn more
tawk.to is a live chat software designed to help businesses communicate with clients and website visitors to deliver customer support. Key features include canned responses, offline forms, website visitor tracking, customizable... Learn more
Front is a customer communication hub that surrounds every high-stakes conversation with team collaboration capabilities and contextual data to ensure responses are always fast, accurate, and deeply personalized. Front’s modern... Learn more
Nextiva is a platform that brings communications together with business applications, intelligence, and automation. This helps businesses communicate and build deeper connections with their customers. The platform brings all... Learn more
Help Scout is a dedicated customer support platform built for growing teams to deliver best-in-class customer service. When you sign up you get access to an entire suite of tools, all optimized specifically for customer support. ... Learn more
Genesys Cloud CX™ cloud contact center software transforms your customer experience. It connects data across teams, tools, interactions so you have actionable insights to address customers problems with ease on any channel, at... Learn more
HelpCrunch is a customer communication platform combining live chat, email marketing automation and a help desk in one solution. The solution helps support, sales and marketing teams to acquire, convert leads and support their... Learn more
RingCentral's leading cloud contact center offers skill-based routing, agent management, real-time insights, and more to empower your employees to deliver better customer experiences. With the right tools, your agents can meet... Learn more
Drift is a cloud-based solution designed to help businesses automate sales processes by adding live chat windows to websites for increased customer experience and loyalty. Key features include chatbots, geo-targeting, offline... Learn more
Kayako is a cloud-based customer support platform that integrates various support channels such as email, live chat and phone calls. This integration helps users manage multi-channel customer support and assists with internal and... Learn more
Rescue by GoTo is a cloud-based remote support tool that helps organizations provide technical support to their customers. The product caters to businesses of all sizes. Key features include remote support, mobile support, video... Learn more
Built with today's SMBs in mind, GoTo Resolve is an all-in-one IT support software that offers everything you need to run your business, from anywhere - all in one place. GoTo Resolve enables IT professionals to streamline their... Learn more
Rocket.Chat is a collaboration solution that helps businesses work remotely through audio/video conferencing, screen sharing, live chat and more. It comes with a real-time message translation tool, which allows users to communicat... Learn more
Lucky Orange is a suite of conversion optimization tools designed to help businesses track and engage with visitors using heatmaps, dashboards, live chat, polls and more. Administrators can gain insights into problematic areas... Learn more
Using Tiledesk, businesses can create a chatbot on website and use it to generate leads for their business. It contains an AI-powered bot to automate customer support on all your digital channels: from your website to facebook... Learn more
Avochato is a messaging and reputation management solution designed for companies of all sizes. It offers customer review management, response management, review monitoring and reporting functionalities within a suite. The... Learn more
