Feedback and Reviews Management Software

InMoment is a cloud-based survey solution designed for midsize and large enterprises that offers employee and customer feedback tools. It serves a variety of industries including automotive, finance, health care, retail, IT and... Learn more

ReviewTrackers is a cloud-based reputation and review management solution designed for companies of all sizes. Key features include review collection, monitoring, alerts, competitor tracking, performance analytics, review... Learn more

LocalClarity is a cloud-based review management platform for multi-location businesses. The comprehensive suite of tools helps clients to build relationships through direct review responses, increase local search traffic, gain... Learn more

Cloutly is a reputation and reviews management solution that helps businesses manage reviews from multiple sources, including Google, Facebook, TripAdvisor on a centralized platform. It helps staff members to collect 5-star... Learn more

Trustpilot is a customer review management tool that helps businesses engage and build trust with their customers. Founded in 2007 with a simple yet powerful idea that is more relevant today than ever - to be the universal symbol... Learn more

Text Request is the business texting platform built to ignite customer engagement. We’ve crafted plug-and-play messaging solutions to your everyday communication problems, so you can cut through the noise and connect with... Learn more

Jobber is a cloud-based field service management solution designed to help small and midsize service businesses streamline operations, manage teams, and provide exceptional customer service—all from a mobile app or desktop... Learn more

Birdeye is the leading AI-powered reputation and social media management platform for local brands. Over 150,000 businesses use Birdeye to maximize online reputation, engage across social channels, and gain insights to enhance... Learn more

Weave is the all-in-one customer communication and engagement platform for small- and medium-sized businesses. From the first phone call to the final invoice and every touchpoint in between, Weave connects the entire customer... Learn more

Podium's lead conversion platform helps businesses attract more leads, convert them faster, and keep their customers coming back–all in a single, easy-to-use platform, powered by AI. Podium's plans are built to help your... Learn more

Thryv is an all-in-one business management solution designed to help small businesses with essential business functions. With Thryv, business owners can expand their online presence, improve any customer relationship, and... Learn more

Yotpo is a cloud-based content marketing platform for e-commerce businesses that enables users to collect user-generated content and use the content to build a brand and manage the customer experience. The integrated solution... Learn more

Swell makes it easy for local businesses to gain visibility into their customers' experience by taking the complexity out of it. By enabling businesses to gather real-time feedback, online reviews, customer satisfaction surveys... Learn more

Broadly is a reputation management solution that helps businesses in automotive, construction, medicine and other industries streamline operations related to lead capture, mobile payments and feedback collection. It provides a... Learn more

SpotOn Restaurant is a cloud-based point-of-sale solution that enables businesses to streamline processes related to food ordering, tableside payments, customer retention and more. The online ordering functionality enables... Learn more

Don't miss out on opportunities to grow and improve by collecting immediate feedback. Use simple one-click CSAT, CES & NPS surveys from Nicereply to increase the volume of insights you receive. Set up once, collect forever. Nicer... Learn more

Superchat gives businesses the tools they need to communicate efficiently with customers. The comprehensive messaging suite provides the tools needed to create a unique customer experience. The most relevant communication and... Learn more

Qualtrics CustomerXM is a cloud-based customer experience management system that helps small to large sized businesses monitor customer interactions and forecast purchase behavior. Its key features include net promoter score... Learn more

Grade.us is a cloud-based review and reputation management solution designed for businesses of all sizes. It offers feedback collection, multi-channel management and campaign management within a suite. Users can collect customer... Learn more

Influitive is an engagement and advocacy software that helps organizations manage a group of "on-demand" advocates. Influitive AdvocateHub’s features include engagement of advocates with targets and interactive challenges,... Learn more

SOCi is a cloud-based marketing solution that enables businesses to streamline processes related to campaign advertisements, online reputation, content management, customer engagement, and more. Professionals can utilize the... Learn more

For 23 years, Solutionreach has been helping vision, dental, and medical organizations of all sizes implement technology that supports practice-wide efficiency and revenue growth with flexible patient communications and office... Learn more

Turn customers into Superfans with Okendo. Our unified platform for reviews, referrals, loyalty, quizzes and surveys, makes it easy for Shopify brands to cultivate advocacy, scale word-of-mouth and maximize lifetime value.... Learn more

CallSource is a performance management solution that helps automate the collection of customer information and lead generation. It is a cloud-based platform that enables users to track calls and capture sales opportunities with... Learn more

NiceJob is a cloud-based reputation management solution that helps organizations manage reviews, referrals and sales. Key features include emailed review invitations, review reminders, reputation monitoring, website integration,... Learn more