Sprinklr is a cloud-based customer experience management solution designed for businesses of all sizes. It offers social experience core, content marketing, social media management, paid advertising, website management (first-part... Learn more

Bitrix24 is an online workspace for small, medium, and large businesses. It features over 35 cross-integrated tools, including CRM, tasks, Kanban board, Gantt chart, messenger, video calls, file storage, workflow automation, and... Learn more

Talkdesk is a cloud-based call center solution that helps businesses improve customer satisfaction while simultaneously reducing customer support costs. It uses interactive voice response (IVR), automatic call distribution (ACD)... Learn more

Gong's Revenue Intelligence platform captures your customer interactions across phone, web conferencing, and email, understands what was said in these interactions, and delivers insights to help your team win more deals. Learn... Learn more

Five9 is an all-in-one cloud contact center solution for inbound, outbound, blended and omnichannel contact centers world-wide. Powered by Practical AI, Five9 enables agents to provide customer experiences across phone, email,... Learn more

Playvox is a cloud-based solution designed to help quality assurance teams monitor the performance of agents and streamline customer service processes. Analysts can use personalized QA forms or scorecards to evaluate clients'... Learn more

ZIWO is a cloud-based call center workforce management solution that helps streamline customer interactions via virtual phone numbers, call tracking, call masking and more. It offers a variety of features such as key performance... Learn more

Assembled is a workforce management platform designed to help businesses of all sizes schedule and manage resources on a centralized platform. Administrators can utilize forecasting capabilities to predict staffing demand,... Learn more

Modjo is a sales enablement tool that help modern business to close more deals. An entirely cloud-based conversation intelligence software that integrates seamlessly with popular productivity and helpdesk tools. Modjo was built... Learn more

Sharpen’s cloud-native platform is a SaaS contact center solution for midsize to large enterprise businesses. As an all-in-one solution, the platform provides businesses the ability to communicate with customers by SMS, MMS, live... Learn more

Ytel Contact Center is a cloud-based integrated marketing suite that caters to SMB call centers and businesses with dedicated phone support teams, helping them manage multi-channel communications. The solution offers features... Learn more

Sales Sling’s cloud-based call center software offers the latest technology in dialing systems in an easy to use dashboard that requires little training to get up and running. With each license, you get more than just a dialer.... Learn more

Cloud Voice for Microsoft Teams from UniVoIP Why Use Microsoft Teams as a Phone System? ● You already have M365, so maximize your existing Microsoft investment - and cut costs drastically. ● True Unified Communications -... Learn more

TCN

TCN is a cloud-based call center solution that caters to various industry verticals, including health care, automotive, and business process outsourcing (BPO). TCN is available for multiple channels such as inbound, outbound,... Learn more

OXON is a cloud-based contact center suite suitable for businesses of all sizes. It allows users to manage inbound support calls, outbound sales calls, email, chat and business management functions with a single platform. Agents... Learn more

MaxContact is an omnichannel contact center solution that is designed for businesses across different sectors including BPO’s, financial services, utility providers, and more. Supporting inbound and outbound operations, MaxContact... Learn more

Samu is a call center workforce management software that helps businesses capture, transcribe and analyze video calls to gain insights into sales calls. Administrators can identify main conversation topics using AI-enabled tools.... Learn more

Servetel Cloud Call Center is a hosted telephony solution that enables businesses to streamline customer service operations. It helps managers track employee productivity based on various activities including the number of... Learn more

NOLA is a call center solution designed to help businesses connect with customers through outbound or inbound calls in compliance with telephone consumer protection act (TCPA) regulations. It enables sales and marketing teams to... Learn more

Qfiniti is a contact center quality assurance solution that enables organizations to streamline processes related to employee forecasting, customer behavior analytics, staff performance management, PCI compliance management, and... Learn more

Designed for businesses of all sizes, SalesLens is a cloud-based platform that helps analyze sales strategy calls, add employee details, generate performance reports, and more. Key features include call reporting, employee... Learn more

CallAI is one of the best analytics solutions that can help contact centers achieve these benefits. CallAI is a speech analytics solution developed by GoVivace Inc., a leading conversational AI and speech analytics solutions... Learn more

Noojee is a call center software provider that is suitable for small and midsize businesses in industries such as financial services, collections, real estate, retail and any businesses with phone-based customer service. Noojee... Learn more

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Puzzel is a cloud-based call center management solution designed for midsize and large companies. It offers automatic call distribution (ACD), interactive voice response (IVR), computer telephony integration (CTI), workforce... Learn more

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DCDial offers a cloud-based auto-dialer solution that helps businesses of all sizes manage call and text communications. The platform also provides a comprehensive compliance suite to assist clients with running legally compliant... Learn more

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Supported by industry professionals with 65+ years of experience, My Call Cloud has provided user-friendly outbound, inbound, and blended contact/call center solutions and services to small and enterprise-level businesses.... Learn more

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Content Guru storm® is a cloud-based contact center solution for organizations of all size, from enterprises to medium-sized businesses. Smaller organizations can use storm LITE™. storm... Learn more

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Solvice is a decision automation platform that aims to provide companies with the tools they need to solve complex planning, scheduling and optimization challenges that benefit both the company and the individual. Learn more

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