Primo Dialler vs Genesys Cloud CX Comparison

Primo Dialler

Primo Dialler is a cloud-based call center solution that offers a predictive dialer, integrated voice response (IVR) and reporting functionalities.... Learn more

Target size

Genesys Cloud CX

Genesys Cloud CX™ cloud contact center software transforms your customer experience. It connects data across teams, tools, interactions so you have... Learn more

Target size

Primo Dialler

Overall rating

4.8
(108 reviews)

Features rating

Value for Money
4.8
Features
4.7
Ease of Use
4.8
Customer Support
4.9
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Genesys Cloud CX

Overall rating

4.4
(228 reviews)

Features rating

Value for Money
4.1
Features
4.3
Ease of Use
4.4
Customer Support
4.0
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Primo Dialler
  • Free Version
  • Free Trial
Genesys Cloud CX
Not provided by vendor
  • Free Version
  • Free Trial
Primo Dialler
  • Cloud-based
  • On-premise
Genesys Cloud CX
  • Cloud-based
  • On-premise
Primo Dialler
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Genesys Cloud CX
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat