Freshservice vs Zendesk Talk Comparison

Freshservice

Freshservice is a cloud-based IT Help Desk and service management solution that enables organizations to simplify their IT operations. The solution... Learn more

Target size

Zendesk Talk

Zendesk provides a cloud-based voice solution for organizations needing a unified customer communications platform. Our support engineers collaborate... Learn more

Target size

Freshservice

Overall rating

4.5
(568 reviews)

Features rating

Value for Money
4.4
Features
4.3
Ease of Use
4.5
Customer Support
4.6
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Zendesk Talk

Overall rating

4.7
(18 reviews)

Features rating

Value for Money
4.3
Features
4.5
Ease of Use
4.4
Customer Support
4.5
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Freshservice
Not provided by vendor
  • Free Version
  • Free Trial
Zendesk Talk
Not provided by vendor
  • Free Version
  • Free Trial
Freshservice
  • Cloud-based
  • On-premise
Zendesk Talk
  • Cloud-based
  • On-premise
Freshservice
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Zendesk Talk
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat